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CASA of the Highland Rim

Volunteer & Development Coordinator

CASA of the Highland Rim


Job Summary

The volunteer and Development Coordinator is responsible for overseeing the program in their county and supervising volunteers in accordance with CASA of the Highland Rim’s values, policies, and standards. The Coordinator will regularly work with their county Advisory Council for the purpose of recruitment of volunteers and fund development. As a member of the team of CASA of the Highland Rim, the Coordinator will share the responsibility to ensure that the CASA program is carried out in an efficient, thorough, and responsible manner. The Coordinator reports to the Executive Director of CASA of the Highland Rim.

Job Responsibilities

Case Responsibilities- Responsibilities include, but are not limited to the following:

  • Review all new cases and assign volunteers based on set criteria with the assistance of the Volunteer Supervisor
  • Maintain at least a monthly contact with each assigned volunteer Advocate
  • Promote interagency cooperation among local agencies that serve abused and neglected children and their families
  • Ensure appropriate communication between CASA, court personnel, child welfare agencies, and the legal community
  • Ensure that the CASA of the Highland Rim adheres to any requirement set forth through contractual agreements with granting agencies, such as Tennessee CASA, National CASA, and VOCA
  • Conduct annual evaluations for assigned CASA volunteers, cases, and other annual reports for granting requirements
  • Provide narrative and statistical reports as needed for grant reporting, grant requests, agency publications, and other similar needs to the Executive Director
  • Review/Edit monthly court reports of assigned CASA volunteer
  • Monitor and report volunteer advocates concerns to the Executive Director 

Training Responsibilities

  • Become a certified trainer for the CASA in the first six months of being hired
  • Plan and teach the Pre-Advocate training with or without the collaboration of staff from other counties 

Recruitment Responsibilities

  • Primary lead in the recruitment of CASA volunteer advocates with a focus on making strategic connections with civic-minded businesses, organizations, faith groups, alumni associations, city, and state employers, and other small to large entities creating a channel of potential CASA volunteer advocates
  • Participate in community events for the purpose of volunteer recruitment – such as Fall festivals, etc.
  • Present CASA to community organizations for the purpose of volunteer recruitment – Rotary, Health Council, Lion’s Club, etc. 

Case Management

  • 0xecutive Director of volunteer or case issues and concerns
  • Provide the Executive Director with monthly reports for grant reporting purposes 

Fund Development:

  • Research and share with the Executive Director grant proposals and other funding applications that are special to your county.
  • Develop and maintain a donor base for both monetary and non-monetary resources.
  • Develop and maintain a donor tracking system Assist the CASA Advisory Council in planning special events
  • Assure all donations are received by the Executive Director

Additional Duties

  • Complete 30 hours of Volunteer Training upon hire
  • Take 12 hours of continuing education classes annually
  • Participate in continuing education opportunities relevant to this position
  • Attend national, regional, and state conferences and meetings as assigned
  • Plan and staff events for recruiting volunteers
  • Other duties as assigned by the Executive Director

Work Environment

  • Some nights and weekends are required
  • Sitting for long periods of time is required at times
  • Some lifting up to 30 lbs.
  • Some outside work when attending events is required
  • Attention to detail is very required
  • Some out-of-town travel required


  • Bachelor’s degree in Social Work, Human Services, Criminal Justice, or related field OR (4) years equivalent combination of training and experience
  • Demonstrate strong skills in public speaking, organization, collaboration, interpersonal relationships, training, and small group facilitation
  • Experience working with volunteers
  • Experience in fund development
  • Experience working with boards
  • Proficiency in Microsoft Word and Excel
  • Commitment to CASA’s goals and mission
  • Demonstrated understanding of the role of the CASA volunteer
  • Must complete CASA Advocate training within 6 months of hire
  • Knowledge and understanding of issues and dynamics within families in crisis relating to child abuse and neglect given preference
  • A basic understanding of the dynamics of child abuse and neglect including the ability to manage sensitive information and maintain confidentiality
  • Able to work a flexible schedule

Additional Information


  • Flexible schedule
  • Work phone and computer 
  • Private Office

How to Apply

Email resume and cover letter to Renee.badon@casahighlandrim.org


  • Date Posted: March 28, 2024
  • Type: Part-Time
  • Job Function: Fundraising / Revenue Development
  • Service Area: Children / Youth
  • Start Date: 05/16/2024
  • Salary Range: $20,000 - $24,000
  • Working Hours: 24 hrs a week: M-F, 8-5