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Hope Clinic for Women

Volunteer Coordinator

Hope Clinic for Women

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Job Summary

Hope Clinic’s Volunteer Coordinator manages the recruitment, processing, and retention of all volunteers serving with Hope Clinic. This position also assists the Development Director in booking group volunteer activities with churches, businesses, and community organizations.

Our Mission

Hope Clinic for Women is a faith-based safe and confidential place for anyone dealing with life choices regarding past, present, and future pregnancies. We provide medical care, professional counseling, education, mentorship, and practical support regardless of age, race, or religion.

Job Responsibilities

Volunteer Program

  • Secure necessary volunteers for all departments (250 volunteers annually, 22 serving weekly); track hours in Salesforce.
  • Triage initial volunteer inquiries- emails, calls, and in-person visits
  • Conduct Introduction Classes with the CEO and Development team with 75% of participants completing the volunteer application within 2 weeks of the intro class.
  • Complete all initial paperwork and background checks for volunteers.
  • Coordinate Direct Client Training (DCT) with Client Program Managers.
  • Ensure complete pass-off to program managers for volunteer engagement with 75% of DCT attendees starting to volunteer within 60 days of completed training.
  • Meet monthly with program managers to ensure pressing volunteer needs are being met and to give updates on the volunteer pipeline.
  • Ensure annual volunteer satisfaction.
  • Create and send annual surveys and make improvements accordingly.
  • Reach out to volunteers throughout the year to ensure satisfaction, and a good fit and to build relationships.
  • Convert volunteers to donors when possible and encourage volunteers to attend events or bring in new volunteers/donors to events.
  • Oversee and communicate with community organizations and leaders for group volunteering opportunities and community fairs as appropriate.
  • Send a monthly Volunteer newsletter updating all volunteers on events of the clinic.
  • Be present when volunteers are present in the office with limited exceptions.
  • Introduce them to relevant staff members and other volunteers.
  • Ensure they feel welcome.
  • Check in to see if they have any needs or questions.
  • Make sure they track hours.
  • Be present for group volunteer projects to support the program manager.

Church Outreach:

  • Coordinate Baby Bottle Campaigns throughout the year (Typically 10-20 annually) services and counseling services.
  • Communicate with the correct church staff contact to ensure baby bottles are brought to the church, collected, and deposited; appropriate thank you notes, etc.

Community Outreach:

  • Secure church, mission, or health fair participation from staff and volunteers.
  • Prepare the booth kits and stock outreach supplies.
  • Directly oversee the training and management of Community Liaison volunteers.

Prayer Ministry:

  • Oversee our monthly prayer gatherings (1st Saturday and 3rd Thursday) with our volunteer prayer team.
  • Gather the relevant and HIPAA-compliant prayer needs of the clinic and organize for volunteers to pray.
  • Communicate with and manage RSVPs for prayer team volunteers and other volunteers who want to join.

Meetings

  • Weekly check-ins with the Development Director (30 minutes)
  • Weekly Development Team L10 meeting (60 minutes)
  • Monthly Continuing Education Training (60 minutes)
  • Quarterly Staff Retreats (Half Day)
  • Attend at least 2 main fundraising events

Qualifications

Preferred Qualifications/Skills:

  • Volunteer management experience
  • Church relations experience
  • Database/CRM experience
  • Project Management Experience

Required education/licensure:

  • Bachelor’s degree, preferred

Additional Information

Benefits

  • PTO: 10 vacation days, 6 personal/sick days, 13 paid holidays throughout the year
  • 90% employer-paid health, dental, and vision insurance
  • 401k plan with employer match
  • Base Compensation Range: $40,000-$43,000

How to Apply

Please Visit https://www.hopeclinicforwomen.org/get-involved/careers/ and Apply on our website. Resumes can be sent to Elaina Francisco at efrancisco@hopeclinicforwomen.org. 

Details

  • Date Posted: May 1, 2024
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Children / Youth
  • Start Date: 05/31/2024
  • Salary Range: $40,000-$43,000
  • Working Hours: 40 hrs/wk, flexible