Survivor Care Coordinator

Rest Stop Ministries

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Job Summary

Rest Stop Ministries

The mission of Rest Stop Ministries is to holistically restore survivors of domestic sex trafficking and to stop this exploitation. We operate the first facility in Tennessee with a long-term residential restoration program designed specifically for this unique population. (www.reststopministries.org)

Position: Survivor Care Coordinator

Note:  Due to the special sensitivities of our unique population, this position is open to women only.

Job Summary:  The Survivor Care Coordinator is responsible for providing strengths-based and trauma-informed case management to RSM residents and graduates in accordance with resident and program goals.  The Survivor Care Coordinator is an integral team player in the daily coordination of resident services and team collaboration.

Reports To:  Director of Programs

Job Responsibilities

• Establish strong, supportive working relationships with survivors of sex trafficking assigned to caseload
• Assist in the admission process by conducting interviews with applicants and providing input to help with team decision-making
• Maintain a caseload of 6-8 residents, with occasional alumni/graduate assistance required
• Lead/co-lead groups and classes as necessary
• Meet weekly with each resident to assess needs and coordinate care to empower the resident in meeting goals
• Create and regularly review Individualized Growth Plans with each resident that support empowerment and respect a resident’s right to choose
• Complete documentation, including case notes, individualized plans for clients, reports for grants or research purposes, in a professional and timely manner
• Enter required documentation and data into the case management system
• Coordinate with medical and mental health providers to ensure each resident receives needed services
• Collaborate with resident and educational or employment resources as resident transitions through program phases
• Assist residents in accessing resources with the goal of helping them develop greater levels of self-sufficiency
• Coordinate discharge and/or transitional plans in collaboration with residents, team, and/or other agency service providers
• Work with the Program Director in facilitating referrals, safety planning, and/ or overnight emergency care when needed for alumni clients
• Transport residents in personal or agency vehicles for appointments, meetings, and program-related activities
• Utilize de-escalation, crisis intervention, or conflict resolution skills as needed in crisis situations
• Participate in weekly team staff meetings to collaborate on effectively helping each resident, and facilitate staff meetings on occasion
• Provide assistance to the Program Director in coordinating the residents’ daily programming needs
• Communicate, confer with, and lead in coordinating care for residents with other staff members
• Attend meetings in the community, as deemed appropriate and useful
• Build professional relationships with referring agencies and other community providers
• Participate in training and continuing education opportunities that will increase knowledge and skills
• Adhere to agency policy, procedures, and professional code of ethics
• Perform other agency-related duties or special projects, as directed
• Duties may change according to organizational needs

Qualifications

• Bachelor’s Degree in Social Work, Psychology, Counseling, Criminal Justice, or related field minimum. Master’s Degree in Psychology, Social Work, or Counseling preferred.
• 2 + years experience working with sex trafficking survivors, victim services, domestic violence, addictions, substance abuse, co-occurring disorders, and/or other persons in crisis or vulnerable populations.
• Knowledge of community resources and counseling/social work practices with high-risk populations.
• Excellent written and verbal communication skills, and ability to establish rapport.
• Moderate level of computer skills including Microsoft Word and spreadsheets; able to adapt to a case management system.
• Ability to emotionally regulate in crisis or intense emotional situations.
• Ability to manage the balance of crisis work with self-care practices.
• Ability to motivate others towards achieving goals.
• Ability to work independently with a strong sense of focus, task-oriented, nonjudgmental, open personal qualities, and clear sense of boundaries.
• Excellent organizational skills, ability to multi-task and manage hectic schedules.
• Team player, ability to adapt to scheduling changes or to work irregular hours that may occur within a residential setting or when survivor needs dictate.
• Ability to maintain confidentiality as required by law, professional codes of ethics, and in the best interest of survivors.
• Ability to legally operate a motor vehicle and provide own transportation.

Additional Information

Benefits

How to Apply

Please email a cover letter and resume to Randy Woicik, Director of Operations, at randywoicik@reststopministries.org 

Details

• Date Posted: September 19, 2023
• Type: Full-Time
• Job Function: Programs and Service Delivery
• Service Area: Religious
• Start Date: 10/02/2023
• Salary Range: The salary range for this position is commensurate with education, experience, credentials and/or licensure aligned with RSM’s overall salary scale as a small non-profit. $34,000 to $37,000
• Working Hours: Typically Monday through Friday 9am – 5pm; however, flexibility is expected and required at times.