Store Manager

Thrift alliance dba thriftsmart

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Job Summary

The Retail Store Manager will lead their team to accomplish ThriftSmart’s sales, operations, and community impact goals. The Northeast Nashville Store Manager will launch a new 31,000 square-foot storefront during a short startup window, then transition to managing a team of 25+ individuals that offer the best thrift experience in North Nashville.

Job Responsibilities

KEY RESPONSIBILITIES

• Direct and monitor sales of donated products and related activities.
• Direct and monitor shipping and receiving operations.
• Achieve daily production and sales goals informed by personal involvement in daily operations.
• Monitor customer preferences to determine the focus of sales efforts.
• Determine and regulate pricing tiers to achieve sales goals in a highly competitive thrift context.
• Use store performance metrics and industry trends to project sales.
• Prepare budgets and control costs to meet monthly profitability targets.
• Maintain store record-keeping for retail activities, personnel, and contracted services.
• Ensure customer satisfaction in the retail environment and swiftly resolve issues.
• Manage staffing and training; conduct performance evaluations and identify opportunities for staff development.
• Open and close store; monitor store security.
• Coordinate both proactive and responsive daily maintenance for store facilities.
• Build relationships with community partners to achieve donation, sales, and community impact goals.
• Contribute to the success of broader ThriftSmart initiatives.
• Provide surge support to teams and stores as required.
• Work full-time schedule (40+ hours), adjusting availability Sunday-Saturday according to store and team needs.

Qualifications

COMPETENCIES

• Problem Solving – Identify and resolve problems swiftly; gather and analyze information; develop practical solutions.
• Oral Communication – Speak clearly and persuasively; Listen and request clarification when necessary; respond informatively to questions; demonstrate presentation skills; facilitate inclusive and productive meetings.
• Written Communication – Write clearly and concisely; Edit work; Present data effectively; Able to read and interpret written information.
• Planning/Organizing – Prioritize and plan work activities; Use time efficiently; Plan for additional resources; Set goals and objectives; Organize or schedule other people and their tasks.
• Leadership – Exhibit confidence in self and others; Inspire and motivate others to perform well; Effectively influence actions and opinions of others; Accept feedback; Give recognition and encouragement.
• Cost Consciousness – Work within approved budget; Develop and implement cost-saving measures; Conserve company resources.
• Managing People – Include staff in planning and decision-making processes; Be available to staff; Provide regular feedback; Develop team’s skills and encourage growth; Seek to improve processes, products, and services.
• Project Management – Develop project plans; Coordinate projects; Communicate changes and progress; Complete projects on time and budget; Manage project team activities.
• Language – English fluency required; proficiency in other languages preferred.

EDUCATION AND EXPERIENCE

• Minimum Education: Undergraduate Study or 10 years experience in a relevant field
• Minimum Experience: 5 Years in Retail
• Preferred Education: Degree in Sales, Business, and Management fields
• Preferred Experience: Sales and Managerial Experience

PHYSICAL DEMANDS

• The candidate should be able to physically manage the tasks and responsibilities detailed in this job description. Physical activities related to store management may include sitting, walking, sorting and placement of products, bending, squatting, climbing, lifting items weighing up to 50 pounds, and others.
• Willingness and ability to drive commercial transport vehicles and/or forklifts.

PERSONNEL MANAGEMENT

• Hire, train, and develop a team of 25+ performing a wide range of functions.
• Contribute to the personal and professional development of the entire ThriftSmart team by introducing opportunities for training, cross-functional projects, and ladders to more responsibility.
• Integrate volunteers and interns meaningfully into store operations.
• Cultivate a culture of teamwork, communication, empathy, and creativity among all team members.

EEO: ThriftSmart values a diverse and inclusive workplace, and we encourage qualified candidates from all backgrounds to apply. ThriftSmart considers applicants for all positions without regard to race, color, creed, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, or any other legally protected status under local, state, or federal law.

Additional Information

Benefits

How to Apply

Email resume to eric@thriftsmart.com

Details

• Date Posted: December 15, 2023
• Type: Full-Time
• Job Function: Accounting / Financial Management
• Service Area: Children / Youth
• Start Date: 01/16/2023
• Salary Range: $58,000-$68,000
• Working Hours: 40+ variable