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Show Hope

Show Hope Manager of Programs/Pre+Post Adoption Support (Franklin, TN – Hybrid)

Show Hope


Job Summary

Show Hope’s mission is to care for orphans by engaging the Church and reducing barriers to adoption.

The Manager of Programs/Pre+Post Adoption Support supports the Director of Programs to promote Show Hope’s mission, vision, core values, and strategic plan. Personal qualities include integrity, credibility, and a willingness to sign Show Hope’s Statement of Faith.

The Manager of Programs provides general oversight of Show Hope’s Pre+Post Adoption Support program, including (but not limited to) overseeing the Trust-Based Relational Intervention® (TBRI®) Practitioner Scholarship application process and TBRI Practitioner database, maintaining communication with and organizing events for Show Hope’s Care Centers Legacy families, promoting and expanding the reach of the Hope for the Journey Conference, and supporting the maintenance and expansion of post-adoption resources. This position maintains close relationships with the staff at the Karyn Purvis Institute of Child Development at TCU (KPICD) as well as adoption agencies. This position also provides additional support for other programmatic endeavors, including specific tasks within the Adoption Aid grant program. This manager will travel as needed to represent Show Hope.

Job Responsibilities

Manager Responsibilities 

  • Support Show Hope’s mission, vision, core values, and strategic plan, managing various tasks pertinent to the assigned department and working with the Executive Director, Executive Leadership, and Director of the department.
  • Manage/lead direct reports, interns, outside agencies, and relationships to obtain desired results while maintaining a commitment to Show Hope’s core values. 
  • Manage the performance of necessary office work that is directly related to the administration or general business of Show Hope.

Key Functions and Responsibilities

Pre+Post Adoption Support 

  • Provide oversight to Show Hope’s Pre+Post Adoption Support program.
  • Manage the TBRI Practitioner Scholarship application review process by incorporating trauma-informed, attachment-focused principles into evaluations.
  • Serve as Show Hope’s primary point-of-contact regularly interfacing with the KPICD, regarding TBRI Practitioner Training.
  • Respond to inquiries from and support TBRI Practitioners in the scholarship application process.
  • Periodically reassess the relevance and efficiency of the TBRI Practitioner scholarship application process.
  • Assist the Director of Programs in expanding the reach of Show Hope’s Hope for the Journey Conference year over year through church partnerships, non-profit organizations, networks, free access and related resources to state child service agencies, etc.
  • Provide event planning and support for the annual Hope for the Journey Conference filming.
  • Assist families asking for personal post-adoption resources and/or advice.
  • Coordinate with Communications to develop events, publications, campaigns, and content.

Care Center Legacy

  • Foster community among Care Centers’ Legacy families through periodic communications.
  • Manage planning and event logistics for annual Connection events and periodic national Reunion events for Care Centers Legacy families.

General Programs 

  • Act as a representative within the adoption advocacy, orphan care support, and child welfare communities as needed at key meetings and/or regional and national conferences.
  • Support the Programs team in preparing Adoption Aid grant applications for committee review.
  • Support the Programs team in processing the disbursement of Adoption Aid grant funds when requested by adoption agencies.
  • Serve as the Program’s team’s primary point-person for booking travel and accommodations.
  • Assist, as needed, with other administrative aspects of Programs, including but not limited to providing budget details, engaging in strategic planning and tracking, processing receipts for purchases, running reports, ordering supplies, providing updates for presentations, and preparing mailings.


Education and Experience Requirements 

  • 5+ years of office experience in related field (i.e. Adoption Advocacy, Child Welfare, etc.)
  • Bachelor’s degree required, master’s preferred
  • Trust-Based Relational Intervention® (TBRI®) Practitioner designation preferred or willingness to obtain the designation
  • Strong understanding of the landscape of adoption, including the adoption process, adoption triad support, adoption agency protocols, relevant policies, and effective support resources
  • Excellent verbal, written, and presentation skills
  • Strong project management skills
  • Proficiency in Microsoft Office, Google Apps, and task management software
  • Knowledge of Salesforce, Pardot, or other CRM tools preferred
  • Relationship builder and collaborator
  • A self-starter who is flexible and able to multitask while maintaining attention to detail
  • Highly detailed and task-oriented with the ability to work within a team structure when completing these tasks
  • Occasional travel as needed

Additional Information


How to Apply



  • Date Posted: February 9, 2024
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Religious