Senior Regional Crisis Director

Volunteer Behavioral Health Care System

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Job Summary

Senior Regional Crisis Director who will cover the Northern region. 

Job Responsibilities

Duties include, but are not limited to:

• Implement the programs according to contract requirements and TDMHSAS Scope of Services.
• Monitor the budget for the crisis continuum in the region including regional crisis teams, walk-in centers, and Crisis Stabilization Units.
• Provide programmatic oversight of all VBH contracted mobile crisis services and co-response programs.
• Recruit and train individual employees.
• Onsite point person for other departments as needed.
• Oversee clinical, contractual, and administrative supervision for reporting departments.
• Implement the program according to well-defined standard operating procedures, including coordination of community resources to meet behavioral health/detox emergency needs of individuals.
• Conduct and assist department managers with staff meetings.
• Set goals and objectives for Co-response Program and Crisis Continuum with Substance Use Treatment Recovery Services.
• Work with Sr. VP of Crisis Services and Sr. VP of Substance Use Treatment Recovery Services to establish administrative Policies and Procedures.
• Evaluate crisis continuum services and co-response programs provided through satisfaction surveys, community response, and monthly reports.
• Assist other supervisors in crisis continuum/co-response program to ensure adequate supervision coverage during PTO, holidays, etc.
• Provide clinical consultation as needed for VBHCS Substance Use Treatment Recovery programs (primarily Cookeville location).
• Prepare written reports as necessary.
• Counsel employees on their attendance, performance, and complaints.
• Provide clinical supervision as necessary, which can be conducted via conference call or telehealth.
• Provide clinical review and supervision during on-call rotations.
• Monitor staff documentation in the medical records.
• Arrange and participate in organization planning sessions as necessary to improve crisis/substance use services/co-response programs in the VBHCS system.
• Maintain the programs in accordance with all licensure and other regulatory bodies, rules, and standards.
• Provide community relations to the RMHIs, private inpatient psychiatric hospitals, substance use facilities, emergency departments, law enforcement, mental health providers, and other community agencies.
• Complete all data entry according to quality management standards and procedures.
• Participate in staff meetings, training, and supervisory sessions as required.
• Additional duties/responsibilities as assigned.

Qualifications

• Must have a master’s degree in the clinical field (social work, counseling, or psychology) or related field and a valid Tennessee License required for a Mandatory Prescreening Agent.
• Must obtain MPA within 6 months of starting, unless other arrangements are made with the program supervisor.
• Strong clinical background.
• Experience in budgeting and knowledge of management information systems is preferred.
• Administrative experience managing mental health and substance abuse programs is required. Able to use good judgment and function well in pressure situations.
• Knowledgeable of commitment procedures.
• Knowledgeable of resources.
• Timely, accurate, and thorough documentation of staff and client records as well as work activities.

Additional Information

Benefits

How to Apply

Please send your resume to ewatson@vbhcs.org 

Details

• Date Posted: May 2, 2024
• Type: Full-Time
• Job Function: Executive Leadership
• Service Area: Health (Physical, Mental)