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Volunteer Behavioral Health Care System

Regional Crisis Director

Volunteer Behavioral Health Care System


Job Summary

The Regional Crisis Director oversees the mobile and walk-in crisis centers for the north and west regions.  

Job Responsibilities


  • Oversight of services and facility at Plateau Walk-in/Crisis Center.
  • Recruit, train, and supervise North and West Crisis teams/staff for mobile and walk-in centers.
  • Conduct staff meetings monthly and as necessary.
  • Provide clinical and administrative supervision of Walk-in/Crisis center staff.
  • Provide data as necessary for monthly reports.
  • Coordinate referral services with CSU and CSU Manager.
  • Work with the CSU Manager to coordinate security services with/the on-site security supervisor.
  • Assist in the development of goals and objectives for the crisis system.
  • Provide Clinical assessment services.
  • Monitor staff documentation and timely completion of WIC logs.
  • Maintain the program in accordance with all licensure and other regulatory bodies, rules, and standards.
  • Promote the use of telehealth within the crisis system.
  • Ensure 24/7 staff coverage with a monthly schedule.
  • Process timesheets, mileage, and extra pay for supervised staff.
  • Provide clinical supervision in addition to backing up clinical review staff & CON interviews for all 29 counties (on-call including some nights and weekends).
  • Coordinate w/Sr. Director of Crisis Services and VP of Crisis Services on any additional reports needed to track the flow of business and peak hours.
  • Work closely with/the Sr. Director and VP of Crisis Services to meet community needs (i.e. meetings, presentations, community outreach, etc.).
  • Promote positive relationships and communication with law enforcement partners including assistance with pre-arrest diversion services.
  • Coordinate in-services / staff training such as CPI and maintain logs/documentation.
  • Lead weekly clinical supervision for crisis services staff as needed
  • Peer review monitor
  • Train/assist with training Crisis Staff
  • Other duties as assigned.


  • Master’s degree in clinical studies, social work, or related field.
  • License required and credentials to be Mandatory Prescreening Agent.
  • Strong clinical background.
  • Experience in budgeting and knowledge of management information.

Additional Information


  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

How to Apply

Please email your resume to ewatson@vbhcs.org


  • Date Posted: May 2, 2024
  • Type: Full-Time
  • Job Function: Executive Leadership
  • Service Area: Health (Physical, Mental)