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Nashville International Center for Empowerment

Reception & Placement Case Manager & Housing Specialist

Nashville International Center for Empowerment


Job Summary

Nashville International Center for Empowerment (NICE), established in 2005, is a nonprofit 501 (c) 3 community base organization dedicated to ensure refugees and immigrants achieve their full potentials now and for generations to come. The R&P Case Manager & Housing Specialist will report to the Reception & Placement Program Manager. The R&P Case Manager & Housing Specialist will coordinate and perform all services in establishing housing for newly arriving refugees and be responsible developing partnerships with vendors to secure housing items. This is a full-time 40+ hour position (40% administrative, 60% labor intensive)

Job Responsibilities

Major Responsibilities:

  • Develop and maintain relationships with apartment complexes and other housing resources
  • Develop relationships with companies, organizations, and individuals to secure quality housing items through purchase or in-kind donations
  • Complete apartment bookings and utility set ups for new arriving families
  • Coordinate apartment set ups with staff and volunteers
  • Schedule and lead apartment set ups – ability to lift and move heavy items (75lbs +) repeatedly
  • Schedule, pick up, and deliver furniture donations in 18’ box truck
  • Ensure refugee families are provided all required household items and all paperwork and receipts are processed
  • Organize and maintain a donation storage unit
  • Effectively communicate with refugee families, staff, supervisor, donors and volunteers
  • Support Resettlement program and fellow Reception & Placement case managers as needed
  • Attend staff and program meetings as scheduled
  • Other duties as assigned



  • Ability to work under pressure and adhere to deadlines in a fast-paced environment
  • Excellent time management skills and ability to prioritize tasks
  • Strong written and oral English proficiency (attention to detail with paperwork)
  • Ability to drive 18’ box truck and lift/move items over 75lbs repeatedly
  • Strong interpersonal and verbal communication skills
  • Ability to work as part of a team and independently
  • Knowledge of MS Office, working in databases, internet and email
  • Willingness to work non-traditional hours on occasion, such as nights and weekends
  • Ability to work as part of a diverse team
  • Reliable transportation
  • Previous experience working with refugees preferred but not required
  • Undergraduate degree preferred but not required
  • Candidates that can speak any of the following: Swahili, Kinyarwanda, Arabic, Dari, Spanish, Burmese or Nepali preferred but not required

Additional Information


Job Type: Full-Time

Salary Range: $37,000-$40,000

Benefits: Paid holidays, vacation and PTO, 401K, Health and Dental coverage

How to Apply

TO APPLY: Send cover letter and resume to careers@empowernashville.org.

Qualified candidates will be contacted for an interview. No calls or emails. Applications without requested information will not be considered.


NICE is Equal Opportunity Employer


  • Date Posted: March 16, 2023
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Social / Human Services
  • Salary Range: 37,000-40,000
  • Working Hours: 40 hrs/wk