Post- Release Case Manager

Doors of Hope

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Job Summary

Case Manager will work with serving women who suffer from mental health and substance abuse within the homeless and justice system to successfully re-enter society with life skills to be self-sufficient and reduce recidivism.

Job Responsibilities

• Meet with each client once weekly for the first 90 days for case management services and bi-weekly after 90 days,  following a trauma-informed care model.
• Establishes plan of care with client that includes daily schedules and routines; identifies needs and coordinates services, connects and links to community resources, transportation and escorts when appropriate
• Facilitates, connects and oversees program progress of each client – this may include, but is not limited to:
  • Basic needs (clothing, food, legal identification)
  • Transitional housing
  • Self-care
  • Pro-social life skills
  • Cognitive behavioral therapy
  • Legal issues
  • Job skills
  • Employment
  • Mental health care
  • Relapse prevention involvement
  • Finding permanent housing
  • Budgeting
  • Proper documentation of case notes in agency required databases
  • Conduct thorough client resident inspections
• Ensure all clients on caseload are creating and accomplishing client-centered goals that are monitored and updated regularly
• Observes progress by continually re-assessing needs; monitoring and evaluating goals and objectives set by client in the plan of care and maintaining progress notes
• Facilitating interdisciplinary approaches
• Analyzes therapeutic case records from clinicians, as needed, to identify and ensure goals, objectives, and community resources are documented and progress is monitored.
• Monitors cases by verifying clients’ attendance, observing and documenting any self-reported value and comfort level of clinical treatment while in the program, advocates for needed services and entitlements, obtains additional resources, intervenes in crises, and provides personal support
• Monitors and documents daily progress of significant changes in client’s behavior, achievements, or barriers in order to provide additional resources
• Communicates clients’ progress by participating in weekly Doors of Hope team meetings and evaluations
• Prepares reports by collecting, analyzing, and summarizing programming outcomes and results
• Updates job knowledge by participating in educational opportunities and professional development through trainings and professional organizations
• Perform other duties as assigned

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Bachelor’s Degree or working towards a Bachelor’s degree in social work, criminal justice or a related field
• Experience working with re-entry, substance use disorders, mental health, or co-occurring disorder preferred
• Previous case management preferred

OTHER SKILLS

• Excellent documentation skills.
• Possess a valid driver’s license with acceptable driving record
• A strong sense of and respect for confidentiality concerning participants and fellow employees.
• Ability to appropriately respond to crisis situations
• Effective Communication: Ability to effectively communicate through oral, written and technological means; actively listening and expressing oneself clearly, to ensure those that need specific information acquire it; plan and deliver communication that makes an impact and persuades the audience.
• Initiative and Self-motivation: Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision.
• Stress Tolerance: Displays emotional resilience and the ability to withstand pressure on an on-going basis; Deals with difficult situations while maintaining performance; Seeks support from others when necessary and uses appropriate coping techniques
• Team Work: Works collaboratively with other to achieve goals and objectives; continually tries to improve team effectiveness; hold self and others accountable for team performance; motivates and encourages all members to work together in order to achieve maximum results; Supports group decisions and puts group goals ahead of own goals; effectively interacts with others
• Skills in Microsoft Word, Excel, and Outlook in order to keep records, communicate within and
• outside of the Agency and organize pertinent data and program materials.
• Regular work attendance.

Additional Information

Benefits

How to Apply

Please email your resume to HR at csudberry@opendoorsofhope.org

Details

• Date Posted: March 16, 2023
• Type: Full-Time
• Job Function: Other
• Service Area: Social / Human Services
• Salary Range: $37,000-$40,000
• Working Hours: 36 hrs/wk, TUES-FRI, 8:30am-5:30pm