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Cumberland Heights


Cumberland Heights


Job Summary

The Outpatient Counselor provides services that encompass the Eight Domains of Addiction Counseling: clinical evaluation, treatment planning, referral, service coordination, counseling (individual, family, and group), education, (patient, family, and community), documentation, and professional and ethical responsibilities). This position practices within the Cumberland Heights Model of Care, according to each counselor’s education and training, experience, credentials, and license. Counselors serve as the primary agents of the treatment team, working closely with the patient to create an individualized plan of care that supports long-term recovery. The Counselor position may function in a primary, float, or family counselor role and report to the Program Director of the assigned outpatient division. 

Job Responsibilities

  • Manages a group of patients and coordinates their treatment and services within and across the continuum of care, based on collaboration with the patient, family, and concerned others, in consultation with the clinical treatment team and clinical managers. 
  • Clinically evaluates the goals, preferences, needs, barriers, and strengths of the patient and support system, using a variety of standardized and empirical tools for the purposes of treatment planning. 
  • Diagnoses substance use disorders and/or other co-occurring mental health disorders within limits of scope of practice as defined by education, training, and license, coordinating closely with physicians and psychiatric nurse practitioners as needed. 
  • Collaboratively creates a patient-centered plan of care to support behavioral change toward the patient’s goals in establishing ongoing recovery management, including review and revision of the plan of care as needed, as well as creating continuing care plans for the next step on the continuum of care. 
  • Provides a variety of interactive psycho-educational groups focused on substance use disorders, common mental health issues, and skills to address these for patients and families, including the provision of professional and peer support resources internally and in the community. 
  • Facilitates individual, group, and family counseling and/or therapy sessions, within the scope of practice as defined by education, training, and license, utilizing evidence-based practices as defined within the Cumberland Heights Model of Care. 
  • Documents clinical activities in the patient record according to established policies and procedures including capture of electronic forms, financial agreements, releases of information, or other information not completed in the intake and assessment process.
  • Participates in regularly scheduled and ad hoc team meetings and treatment plan reviews, as well as individual and group clinical supervision, according to organizational policy and license requirements.
  • Communicates regularly with a wide variety of people in relationship with the patient, including family members, employee assistance professionals, physicians, referrals, judges, probation officers, etc., regarding treatment progress and continuing care needs, as releases of information and applicable law allow. 
  • Intervenes in crises to de-escalate situations and resolve crises, using events as entries into the therapeutic process for the patient. Performs CPR and First Aid as needed and maintains an active certification in conformity with state regulations and company policy. 
  • Follows up within the required time frame for SRA follow-ups, screener alerts, or outreach efforts from patients and families in crisis situations.
  • As assigned, provides clinical supervision for clinicians seeking initial licenses, interns, and clinical support staff within the scope of practice defined by education, training, and license.
  • Maintains clinical credentials and notifies HR staff at each renewal period supplying the most recent license, certification, or Continuing Education Requirements. Informs HR staff and supervisor of any lapse of credentials, including administrative delays of the credentialing body. 
  • Serves on a variety of administrative and quality management teams as clinical representative as assigned and assists with supply procurement, office appearance, and, as needed, office sanitation; drug screens; measures of safety for the office and for other staff and for patients and visitors.
  • Represents Cumberland Heights at outside professional meetings as needed, including presentations and marketing/development activities as assigned, and assists in the management of public inquiries, assessments, or drop-in inquiries, serves as liaison with alumni and self-help groups meetings on the property, develops video or audio/visual aids for use in the group or other groups.
  • As part of a team, provides a therapeutic environment conducive to healing for patients and families throughout the continuum of care.
  • Recommends ways to improve the quality and delivery of services.
  • Ensures proper handling and distribution of company funds as needed. 
  • Maintains confidentiality of company and patient information.
  • Reacts productively to change.
  • Performs other duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Master’s Degree in a related field (e.g., counseling, counseling psychology, marriage and family therapy, social work) or LADAC I required with LADAC II preferred; LCSW, LPC-MHSP, or equivalency also preferred. One year of experience involving addictions-related treatment is preferred with experience involving age/population-specific addiction treatment also preferred; and/or equivalent experience in job-related activities; addiction-specific Master’s Coursework and/or internships and practicums are a plus. 

Additional Information


  • Medical, Dental, and Vision effective 1st day of the month following 28 days of employment
  • Employer Contribution for Health Saving Account or Health Reimbursement Account
  • 401K with Company match up to 5% after 90 days of employment
  • Paid Time Off (PTO) accrual beginning day (1) one and up to 20 days of PTO the first year

How to Apply



  • Date Posted: March 6, 2024
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Other
  • Start Date: 03/11/2024
  • Working Hours: 40 Hours/ Mon-Fri 1:00pm to 9:00pm)