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Operations Assistant



Job Summary


SCORE’s Operations Assistant will provide part-time support to critical workstreams including grants management, impact monitoring, and finance. Each of these areas has significant administrative components that require strong attention to detail and accuracy. The Operations Assistant will report to SCORE’s Director of Grants Management but also support SCORE’s Senior Director of Impact, Director of Finance, and Vice President of Finance and Operations, with the room to support other workstreams as needed.  


“The progress that our students have made in recent years is inspiring — there is no doubt that they are capable of achieving at high levels and leading Tennessee into a bright future. While education stakeholders are already working together in exciting ways in Tennessee, it is our responsibility to redouble our innovative efforts to ensure that we are supporting our students to truly excel and thrive. The future of our state depends on it.”

— Senator Bill Frist, Chairman and Founder, SCORE

The State Collaborative on Reforming Education’s (SCORE) mission is to catalyze transformative change in Tennessee education so that all students can achieve success. SCORE is an independent, nonprofit, and nonpartisan institution, founded in 2009 by Senator Bill Frist, MD, former US Senate Majority Leader. Striving to be a durable partner and trusted adviser on Tennessee education, SCORE is focused on effectuating change for students from kindergarten to career through policy and practice–-and taking it to scale.

SCORE has three goals that guide the organization’s work to drive success for all students in Tennessee:

  • All students receive an excellent public K-12 education.
  • All students earn a credential or postsecondary degree of value that prepares them for a career enabling economic independence.
  • Economically disadvantaged students, students of color, and rural students see improved success across all goals relative to their peers.

This is a part-time role eligible for a maximum of 30 hours per week, with the initial need starting in the 15-20 hour per week range. A mix of in-person and remote work is expected with roughly half the time in the office. For more information on SCORE, please visit www.tnscore.org.

Job Responsibilities


Manage processes to track grant and subgrant progress and deadlines

  • Monitor milestone deadlines for subgrant recipients, send reporting templates and reminders, and track the receipt of completed reports.
  • Enter data related to grants and subgrants into our grants management system, Salesforce.
  • Summarize grant agreements into one-page grant overviews.
  • Review subgrant reports for areas of focus and needed action.
  • Review summary reports of grant and subgrant status, flagging areas of need and action.
  • Review application/reporting requirements from online funder portals and translate those requirements into a working document that can be collaboratively drafted.

Grant-related communications

  • Prepare acknowledgment letters and thank-you letters to funders when donations are received.
  • Assist with sending SCORE reports to donors based on interest area.
  • Assist with the grant report writing process.



SCORE is looking for a motivated, detail-oriented individual with a passion for improving education in Tennessee and learning about the education nonprofit space. The role requires the ability to manage multiple priorities, a positive and support-focused team orientation, and a commitment to supporting the work of the organization. Applicants of various skill levels will be considered, and all training required for this role will be provided. One year of experience in an administrative or office setting is preferred. Some examples of possible candidates include current undergraduate or graduate students with an interest in nonprofit administration, those re-entering the workforce, and recent graduates.

SCORE focuses on creating a culture of growth through feedback and collaboration as well as various professional development options and support. If your past experience does not align perfectly with the noted aspects of an ideal candidate but you are excited about this role, we encourage you to apply. You may be a great candidate for this or other roles on our team.

Additional Information


Free parking

Free gym (provided in the building)

Team lunches are provided twice a month

How to Apply



  • Date Posted: January 5, 2024
  • Type: Part-Time
  • Job Function: Administrative
  • Service Area: Education
  • Working Hours: 15-20 hrs