Office Manager

Community Resource Center

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Job Summary

The Community Resource Center is looking for a well-rounded rockstar to handle being the Office Manager and first contact at the CRC. You will need to not shy away from greeting volunteers or having a rousing conversation at the coffee pot about the cost of basic essentials or the impact of a disaster on the CRC, all while handling the behind-the-scenes work of office calendars and invoicing systems. You will more than likely be a detail-oriented person who considers themselves a Jack or Jill of all trades – budgeting, Excel, managing large-scale mailings, ordering office supplies, and unafraid to jump in when needed to unpack a giant box of donations.  You will get to be part of some amazing events and opportunities in Nashville all while serving as the first point of contact for one of Nashville’s fastest growing nonprofits.  We are looking for a bright star who is looking to grow their knowledge and experience within a small by mighty office of world changers!  Apply to be a part of our team today!!

Job Responsibilities

Administrative Coordination

• Ensure proper front desk coverage, answering phone calls, managing voicemails, and greeting guests
• Assist budget tracking and pledge receivable (invoicing)
• Manage the inputting and processing of donations into the office CRM. Manage donation acknowledgements
• Maintain the office’s fundraising CRM system (Boomerang). This position will be the go-to “office expert” of our CRM system, maintaining a high-level knowledge of the CRM’s functions, capabilities, and troubleshooting
• Pull and prepare reports from the CRM system for office-wide planning and Board of Directors meetings
• Responsible for implementing and assuring building maintenance/needs are met
• Oversee and assure timely and accurate ordering of office, meeting, and/or event supplies
• Maintain an inventory of all non-technical assets
• Implementation of designated projects to support clerical/facility improvements.
• Provide general administrative and clerical support
• Provide assistance to the Leadership Team as needed
• Provide on-site event activation assistance as needed

Communications Coordination

• Manage the office’s general e-mail account and e-mail correspondence
• Assist in the management of the CEO’s calendar
• Monitors and disseminates incoming and outgoing correspondence via email, fax, or postal service
• Manage the calendar and communication for all Board of Directors meetings. Prepare agenda, reports, and order supplies for meetings as needed
• Manage the execution of the office Communications calendar. Work with other CRC staff members to lay out and send monthly emails and mailings
• Manage the execution of the office’s Social Media accounts. Post approved Instagram and Facebook posts 6 days/week
• Review the website consistently to update links, event info, and donation information
• Manage an inventory of client stories. Maintain a system with photos, videos, testimonials, etc. that is easily accessible for staff used for speaking events, interviews, and grants
• Manage an ongoing dataset received by CRC nonprofit partners. Organize and identify missing data. Communicate with nonprofit partners to receive and refine required data points
• Manage promotional item(s) inventory (t-shirts, mugs, etc.)

Qualifications

Required Qualifications

• Bachelor’s degree preferred
• Proficient computer skills
• Standard office administrative practices and procedures
• Ability to lift 25+ pounds
• Excellent written and verbal communication skills
• Attention to detail

Experience Desired

• Administrative Assistance
• Quickbooks Knowledge
• CRM Knowledge
• Social Media Management
• Coordination of Office-Wide Communications (e-mail, mailing, phone, calendar)
• Public Speaking

Additional Information

Benefits

How to Apply

Send a cover letter and resume to hello@crcmidtn.org. Please no phone calls.

Details

• Date Posted: January 16, 2024
• Type: Full-Time
• Job Function: Administrative
• Service Area: Social / Human Services
• Start Date: 02/12/2024
• Working Hours: 40 hrs/wk; M-F, 8-4pm