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Jewish Family Service of Nashville and Middle TN, Inc.

Office Manager

Jewish Family Service of Nashville and Middle TN, Inc.

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Job Summary

The office manager at Jewish Family Service is likened to an “air-traffic controller”, making sure that all planes are flying smoothly, efficiently, and without delay.  If you look at the job responsibilities, you will understand why.

Job Responsibilities

  • Customer service – first point of contact for the agency for clients and donors
  • Responsible for organizing Board/Committee Meetings  
    • Checking for room availability, booking dates in the calendar, completing set-up sheets
    • Sending notices via e-mail to all Board/Committee members
    • Preparing materials for meeting folders
  • Paperwork related to opening and closing clinical cases and sending them to archives
  • Maintaining an accurate listing of open clinical cases by the individual worker, by case type, and a general master list
  • Preparing quarterly statistical reports
  • Ordering and inventorying all office supplies, and maintaining office equipment
  • Bookkeeping duties
    • Enter client charges from caseworker day sheets into QuickBooks
    • Taking payments from clients
    • Monthly billing
    • Verifying insurance coverage including copay/deductible payments.
    • Set up new client sub-ledger numbers
    • Update and maintain accurate caseloads
  • Donor Management 
    • Entering pledges and donations in the donor database and accounting system (Donor Perfect and QuickBooks)
    • Sending thank-you cards and letters to donors and honorees in a timely manner
    • Keeping track of all RSVPs, and volunteers, for Annual Fundraiser
    • Develop reports from a database on an as-needed basis
  • Data entry, copying, filing, and mailing/shipping as requested by Executive Director, Clinical Director, and Social Workers
  • Assisting with programs and events that JFS sponsors
  • Maintaining confidentiality at all times

Qualifications

  • Excellent computer skills, particularly with Microsoft Office, OneDrive
  • QuickBooks knowledge preferred
  • Experience with Donor Management systems preferred
  • 3 years of office experience
  • Ability to work cooperatively with professional staff, board, and Jewish communal organizations 
  • Engaging & flexible personality with superior organizational skills
  • Ability to manage multiple tasks simultaneously with efficiency and accuracy and prioritize those tasks
  • Ability to maintain confidentiality

Additional Information

Benefits

  • Generous PTO
  • Up to 5% 403 (b) Retirement Match
  • Health, vision, and dental insurance
  • Paid holidays (7 Federal plus Jewish holidays when they fall on weekdays)

How to Apply

Please submit your resume and cover letter to: Pam Kelner, Executive Director, at pgkelner@jfsnashville.org

Details

  • Date Posted: August 20, 2023
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Social / Human Services
  • Start Date: 10/17/2023
  • Salary Range: $45,000 - $50,000 based on experience
  • Working Hours: M-Th 9:00 am - 5:00 pm F 9:00 am - 4 pm with a 1 hour lunch break