2024 Membership Renewal is now open! Renew your organization’s membership today!

Jewish Family Service of Nashville and Middle TN, Inc.

Office Manager

Jewish Family Service of Nashville and Middle TN, Inc.


Job Summary

The office manager at Jewish Family Service is likened to an “air-traffic controller”, making sure that all planes are flying smoothly, efficiently, and without delay.  If you look at the job responsibilities, you will understand why.

Job Responsibilities

  • Customer service – first point of contact for the agency for clients and donors
  • Responsible for organizing Board/Committee Meetings  
    • Checking for room availability, booking dates in the calendar, completing set-up sheets
    • Sending notices via e-mail to all Board/Committee members
    • Preparing materials for meeting folders
  • Paperwork related to opening and closing clinical cases and sending them to archives
  • Maintaining an accurate listing of open clinical cases by the individual worker, by case type, and a general master list
  • Preparing quarterly statistical reports
  • Ordering and inventorying all office supplies, and maintaining office equipment
  • Bookkeeping duties
    • Enter client charges from caseworker day sheets into QuickBooks
    • Taking payments from clients
    • Monthly billing
    • Verifying insurance coverage including copay/deductible payments.
    • Set up new client sub-ledger numbers
    • Update and maintain accurate caseloads
  • Donor Management 
    • Entering pledges and donations in the donor database and accounting system (Donor Perfect and QuickBooks)
    • Sending thank-you cards and letters to donors and honorees in a timely manner
    • Keeping track of all RSVPs, and volunteers, for Annual Fundraiser
    • Develop reports from a database on an as-needed basis
  • Data entry, copying, filing, and mailing/shipping as requested by Executive Director, Clinical Director, and Social Workers
  • Assisting with programs and events that JFS sponsors
  • Maintaining confidentiality at all times


  • Excellent computer skills, particularly with Microsoft Office, OneDrive
  • QuickBooks knowledge preferred
  • Experience with Donor Management systems preferred
  • 3 years of office experience
  • Ability to work cooperatively with professional staff, board, and Jewish communal organizations 
  • Engaging & flexible personality with superior organizational skills
  • Ability to manage multiple tasks simultaneously with efficiency and accuracy and prioritize those tasks
  • Ability to maintain confidentiality

Additional Information


  • Generous PTO
  • Up to 5% 403 (b) Retirement Match
  • Health, vision, and dental insurance
  • Paid holidays (7 Federal plus Jewish holidays when they fall on weekdays)

How to Apply

Please submit your resume and cover letter to: Pam Kelner, Executive Director, at pgkelner@jfsnashville.org


  • Date Posted: August 20, 2023
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Social / Human Services
  • Start Date: 10/17/2023
  • Salary Range: $45,000 - $50,000 based on experience
  • Working Hours: M-Th 9:00 am - 5:00 pm F 9:00 am - 4 pm with a 1 hour lunch break