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American Association for State and Local History

Membership and Office Coordinator

American Association for State and Local History


Job Summary

The Membership and Office Coordinator serves as the liaison between AASLH members and the AASLH member database as well as providing team support for the AASLH staff. They offer front-line service to AASLH members and potential members and coordinate member mailings, renewals, and other vital membership communications. Additionally, they coordinate and/or carry out office processes, services, and activities. This is not a remote position. 

Job Responsibilities


Specific Duties and Responsibilities:

  • Communications/Reception: Provide customer service to AASLH members and potential members as a central receptionist and through general inquiry phone calls and emails. Occasionally draft replies on routine matters for staff member’s signatures.
  • Membership Services: Answer routine inquiries via phone and email regarding memberships and other customer services. Execute regular mailings/emailings to members and potential members including invoices and new member kits. Promote membership in the Association. Serve as backup staff contact for the AASLH website and technical issues.
  • Database Coordination: Answer inquiries via phone and email regarding Member Suite (database system) and Elevate (learning management system) usage. Coordinate input in the AASLH membership database, including, but not limited to, producing invoices, entering payments for all transactions in the database, and generating month-end reports and input verification. Provide additional database management services, including, but not limited to, producing reports as requested by other staff, conducting ongoing file clean-up, and setting up products and events. Serve as backup staff contact for the AASLH website and technical issues. Provide files for our outside vendors such as PastPerfect, JSTOR, etc.
  • Office Coordination: Prepare and distribute incoming mail; prepare outgoing mail, including bulk mailings of printed material, and packaging. Serve as the main contact for USPS. Coordinate messenger and shipping services. Service minor repairs of furniture and equipment, and maintenance of copiers. Serve as the main contact with the IT company and copier company. Purchase office supplies and organize storage of supplies and materials. Maintain the office’s working and archive files and keep current by filing and retrieving material, establishing new folders and sections as needed, and periodically purging files of outdated materials. Maintain common areas of office.
  • Finance: Responsible for daily check deposits and payment postings. Helps with financial reports in Member Suite requested by staff and accounting firm. Review and send open invoices monthly. Submit check requests for invoices received for payment.
  • Annual Conference: Serve as registration support for the Annual Conference including producing registration materials/tickets and staffing the registration desk at the event. Attends Annual Conference in September.
  • Other projects as assigned.


The Membership and Office Coordinator must have strong written and oral communication skills. They should have the ability to manage multiple projects at the same time with attention to detail and have strong organizational skills. Proficiency in Excel is required. Experience with QuickBooks is a plus. Database experience is preferred as is work history at a nonprofit organization or a public history institution, such as a museum, historical society, humanities council, or a related agency, business, or institution.

We encourage you to apply even if your experience is not a 100% match with the position description; we will consider people from a variety of backgrounds and career experiences.

Additional Information


AASLH offers medical, dental, and vision benefits as well as PTO, retirement plans, and holidays. 

How to Apply

Submit a resume, cover letter, and list of three professional references in a single PDF to hawkins@aaslh.org.  Review of applications will begin January 15 and continue until the position is filled. The anticipated start date is early/mid-February. 


  • Date Posted: December 20, 2023
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Arts / Culture
  • Salary Range: $40,000-$43,000