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United Way of Greater Nashville

Manager, Creative Services

United Way of Greater Nashville


Job Summary

The Creative Services Manager (Manager) manages and implements projects that motivate people to give, advocate, and volunteer. The manager is responsible for creating and executing projects that support marketing, community impact, and engagement through the creative process for the entire United Way of Greater Nashville Region.

Shared administrative duties are the responsibility of each employee to ensure effective internal controls. The Manager is accountable for contributions to meet or exceed all organizational goals.

Job Responsibilities


As a member of the Marketing and Communications team, you will: 

  • Produce materials under the direction of the Director, of Creative Services. Materials include signage, presentations, invitations, campaign collateral, and impact reports.  The role of the Manager is to participate in the action planning process and to provide local support for the production/pick up of materials.  Creative Services projects are assigned via the project management tool Wrike.  Wrike Training will be provided. 
  • Participate in strategic marketing and communications activities including workplace communications, public relations, general communications, advertising, printing and publications, special events, and website as assigned by the Director, Creative Services
  • Participate in the development of advertising and collateral materials to support the annual campaign that aligns with the overall marketing strategy of United Way of Greater Nashville.  
  • Help create and develop presentation materials for special events with the Marketing Communications team. Obtain feedback and approval of materials from the Director, of Creative Services.  
  • Maintain the Messaging Calendar by ensuring all events and/or initiatives are in the calendar with relevant dates. 
  • Attend action planning meetings which support a variety of projects for example (United We Dine, Days of Action, Annual Meeting) 
  • Other duties as required



Preferred: Bachelor’s degree in marketing, communications, and/or graphic design or 3-5years of experience in marketing communications and/or graphic design experience:


  • Education or experience with marketing, communications, public relations, responsibilities  
  • Graphic design experience with digital projects for print and web is a must.
  • Collateral development, production coordination, social media marketing, and online engagement strategies – including website content development and management. 
  • Excellent organization skills and attention to detail 
  • Excellent written and verbal communication and customer service skills, including presentation/public speaking ability and desire 
  • Ability to manage tactical communication activities through interns and volunteers 
  • Proficiency in Microsoft Office, Adobe Creative Cloud, email management systems, WordPress, website design/support with wordpress, Squarespace is required.
  • Non-profit organizations experience a plus  
  • Strong interpersonal skills and ability to work with diverse groups of people 
  • Ability to work with diverse constituencies and relate to individuals and groups in a manner that will inspire respect and confidence 
  • Ability to perform with minimal supervision 
  • Ability to withstand stress and handle numerous assignments simultaneously 
  • Ability to prioritize work and manage time effectively to meet deadlines 
  • Valid driver’s license 

Physical Demands:  Visual acuity, manual dexterity, hearing, driving, standing, walking, sitting, stooping, bending, lifting, and carrying 50 pounds.  Reasonable accommodations may be made to enable individuals with disabilities to perform their essential duties. 

Working Conditions: 

  • Minimum of 37.5 hours per week. Based on marketing activities, a position often requires work beyond traditional hours 
  • Flexible schedule required during special projects and events  
  • Work involves frequent interaction with other members of the United Way staff, volunteers, representatives of non-profit agencies, and the general public 
  • Occasional use of personal vehicle (mileage will be reimbursed) 
  • A valid driver’s license required

This position description is not intended to be all-inclusive.  An employee will also perform other reasonably related business duties as assigned by the immediate supervisor or volunteer leadership as required. This position description does not constitute a written or implied contract of employment. United Way of Greater Nashville reserves the right to revise or change the description and specifications as the need arises.  

Additional Information


United Way of Greater Nashville has competitive salaries and benefits.   

How to Apply

Please apply at https://secure.entertimeonline.com/ta/CBIZ20474.careers?ApplyToJob=369481240 


  • Date Posted: May 9, 2024
  • Type: Full-Time
  • Job Function: Communications / Marketing / PR
  • Service Area: Other
  • Working Hours: M - F, ; 8:00-4:30- hybrid schedule