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Metro Homeless Impact Divison

Landlord Engagement/ Housing Stabilization Coordinator

Metro Homeless Impact Divison


Job Summary

Position DescriptionThe Homeless Impact Division is dedicated to improving efforts to end homelessness by harnessing local data to shape program and system design using a “systems thinking” approach.The primary purpose of the Housing Stabilization Coordinator is to support the Homeless Impact Division and its partners in improving housing placement and retention rates for people who have been transitioning from literal homelessness (shelter, streets, cars, and other places not meant for human habitation) to a new home. The Housing Stabilization Coordinator will focus on creating new partnerships with landlords and provider agencies to develop a coordinated approach to ending homelessness for people by gaining and retaining housing. This position will be required to keep housing data and provide administrative duties to support the work.

Job Responsibilities

Typical Duties

  • Conduct landlord recruitment and retention on behalf of the Metro Homeless Impact Division and its partners.
  • Communicate rental opportunities to social service staff at partner agencies through the Coordinated Entry process.
  • Act as liaison between the Metropolitan Development and Housing Agency (MDHA) and housing navigators who are completing applications for prioritized Section 8 housing subsidies and other housing programs administered by MDHA.
  • Act as the main point of contact to landlords, addressing any issues that arise with new tenants to help them learn how to meet the obligations of their lease agreements.
  • Assist both tenants and landlords in meeting the requirements for participating in rent subsidy programs (e.g. Section 8, VASH, etc.) and in communicating with other agencies such as MDHA, as needed.
  • Work in tandem with the other staff to provide housing data information and enter data into Excel and Web-based programs as needed.
  • Organize and lead planning meetings as requested by the director.
  • Lead efforts to hold monthly residents, organization, and property management meetings for people who have transitioned from homelessness to housing.
  • Verify eligibility for rental and utility assistance for new and prospective tenants and organize files and data on a large number of people requesting and receiving assistance.
  • Work with the Director to identify opportunities to increase permanent housing for the most vulnerable.
  • Assist with day-to-day administrative functions including keeping minutes for meetings and other duties as identified.
  • Work on other projects as assigned.


Minimum QualificationsBachelor’s degree with a concentration in business, administration, or the social services field, and some experience in real estate, collaborating with landlords, property management, social service providers, or related issues.The successful candidate will be highly organized with strong oral and written communications skills; have the ability to work well with a wide-range of people, using good judgement, time-management, organization, and multi-tasking. Working in a fast-paced environment, this candidate will be able to respond appropriately to new developments and work in a strong team environment and collaborate well with people both inside and outside of Metro Social Services.

Additional Information


Full-time, Civil Service positions –
10 Vacation Days per year (increasing after 5 years of service)
1 Sick Day per month
12 Paid Holidays per year

Public Safety – Sworn and Civilian positions –
20 vacation days per year
3 Personal days per year
1 Sick Day per month
12 paid holidays per year

Part-time, Non Civil Service positions – Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions – contact hiring department for benefits information

Seasonal/Temporary positions – no benefits off

How to Apply

Websitehttp://www.nashville.gov/Human-Resources/Employment-Opportunities.aspxJob Number



  • Date Posted: February 23, 2023
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Social / Human Services
  • Start Date: 03/27/2023
  • Salary Range: $52,574.62
  • Working Hours: 40 hrs/wk