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American Red Cross

Knoxville-based Volunteer Recruitment Representative

American Red Cross


Job Summary

The American Red Cross is currently seeking a Volunteer Recruitment Representative to support our Tennessee region and work out of our Knoxville office. Weekly travel across Eastern Tennessee is expected for DAY TRIPS.  This position supports volunteer recruitment across three chapters.


Will implement and execute volunteer programs and services to further the recruitment and engagement of volunteers. Assist with screenings, referrals, and placement of prospective volunteers to effectively support goals and ensure the placement of sufficient numbers of volunteers to meet operational needs within the assigned area. May serve as liaison to internal partners and external organizations. Provide support, development, and/or leadership guidance to all volunteers.

Job Responsibilities

  • Create and utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics, effectively support goals, and ensure the placement of sufficient numbers of volunteers to meet operational needs. Emphasis is placed on geography, skill sets, availability, and leadership experience with a focus on diverse populations.
  • Actively engage in direct, focused, targeted volunteer recruiting through various resource pools, networks, and social media with a focus on diverse populations.
  • Identify, cultivate, and maintain relationships with key volunteer recruitment agencies or organizations, market segments, and other populations to create a robust network and strong candidate pipeline for future needs.  This may include leveraging recruitment venues, in-person presentations, social media campaigns, and identifying user groups and professional associations which could lead to qualified candidates.
  • Partner with internal staff to strengthen existing relationships within the community and identify and evaluate prospective new volunteer recruitment sources and partnerships and conduct general and targeted outreach and recruiting activities to obtain bi-lingual volunteer applicants tracked to referral and approval.


Education: Bachelor’s degree required.

Experience: Minimum of 3 years of related experience.

Preferred Latino/Spanish speaking (not required)

Skills & Abilities: Ability to work on a team. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Good organizational skills, attention to detail, and the ability to handle multiple and continuously evolving priorities effectively. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Knowledge of volunteer programs and policies is preferred.

* Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to the description’s minimum education and general experience years combined

Additional Information


We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance your learning.

  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO + Holidays
  • 401K with a 4% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition

Apply now!  Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

How to Apply

All candidates must submit online at:



  • Date Posted: July 28, 2023
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Social / Human Services
  • Start Date: 08/28/2023
  • Working Hours: Occasional weekend or evening, but regular office hours, i.e. M-F 8:00 a.m. to 4:30 p.m.