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Family & Children's Service

Intake Specialist

Family & Children's Service


Job Summary

This position completes intakes and initial screening for the Relative Caregiver Program and conducts preliminary eligibility screening for the program and assigns referrals to the Family Advocates.

Job Responsibilities

  • Provide information regarding relative caregiver services to potential clients and community partners.
  • Complete initial relative caregiver intake and determine pre-eligibility.
  • Perform necessary data-entry, reporting, and tracking functions of the intake process.
  • Provide general information and referral services to any person calling or coming to the agency.
  • Work closely with the Program Manager in order to identify cases that have immediate or emergent needs.
  • Maintain and update waiting list, including regular review with the Program Manager and Supervisors for case assignment.
  • Collect demographics on referrals.
  • Distribute monthly program newsletter.
  • Communicate effectively and professionally with callers and walk-ins to the agency.
  • Facilitate relative caregiver support groups and enrichments.
  • Make soft hand offs or referrals to clients who may not be eligible for relative caregiver services.
  • Regular attendance during office hours and reliable transportation required.


This position requires a Bachelor’s degree in Social Work or a related discipline, or three to four years of related experience and/or training; or equivalent combination of education and experience.

Additional Information


This position is benefits eligible.  We offer medical, vision, and dental coverage. 401k and 401k matching. Generous vacation time, sick leave, and parental leave

How to Apply

Send resume to hrdept@fcsnashville.org


  • Date Posted: December 7, 2022
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Social / Human Services
  • Salary Range: 43,260
  • Working Hours: 40 hour work week