Intake, Data, and Administrative Coordinator

Family & Children's Service

Apply

Job Summary

This position is responsible for providing administrative and operational support to the staff of Connecting Forward.  ***Applicant must live in Tennessee*** 

Job Responsibilities

• Provide information regarding F&CS services to potential clients and community partners.
• This position is responsible for providing administrative and operational support.
• Complete initial Connecting Forward and Counseling intake and determine pre-eligibility.
• Perform necessary data entry, reporting, and tracking functions of the intake process and case management process.
• Create data tracking and reporting processes for case management and counseling general information and referral services to any person calling or coming to the Agency.
• Work closely with the Housing and Referral Supervisor, Connecting Forward Director, and Clinical Director in order to identify cases that have immediate or emergent needs.
• Maintain and update the waiting list, including regular review with the Housing and Referral Supervisor, Connecting Forward Director, and Clinical Director for case assignments.
• Collect demographics as the referrals come in.
• Collect required eligibility documentation from clients and upload it to appropriate databases.
• Attend all staff meetings and training required for the position.
• Develop and distribute monthly program newsletter.
• Communicate effectively and professionally with callers and walk-ins to the agency.
• Manage requests for copies of files.
• Provide logistical support to the Housing and Referral Supervisor and connect the Forward Director and Clinical Director.
• Regular attendance during office hours and reliable transportation are required.

Qualifications

This position requires a Bachelor’s degree in Social Work or a related discipline, or three to four years of related experience and/or training; or equivalent combination of education and experience. Bilingual in written and spoken Spanish and English preferred. 

Additional Information

Benefits

How to Apply

Send resume to HRdept@fcsnashville.org

Details

• Date Posted: December 16, 2023
• Type: Full-Time
• Job Function: Administrative
• Service Area: Health (Physical, Mental)
• Salary Range: $45,000
• Working Hours: 40 hour work week