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Dismas Inc

Housing Coordinator

Dismas Inc


Job Summary

Dismas House seeks a full-time Housing Coordinator to work as part of a programs team that manages all aspects of resident care. The ideal candidate has experience working with those who have experienced homelessness, justice-involved persons, and/or those with mental health or substance use disorders. The Housing Coordinator will work under guidance from the VP of Programs and collaborate closely as part of a care team with the Supervisor of Resident Services, Case Managers, Clinical Director, Admissions Manager, Certified Peer Recovery Specialist, and Program Coordinator who meet weekly to discuss each resident’s progress. They must have flexibility with work hours including the ability to work some evening and weekend hours as needed and must have a valid driver’s license, a reliable car and the willingness and ability to be badged to enter prisons in the State of Tennessee. 

Job Responsibilities

  • Meet with residents to assist them in achieving housing goals and long-term housing stability.
  • Assess residents’ needs and prepare re-entry plans ensuring needed services are provided to each resident.
  • Work with Tennessee State prisons and county jails on verifying history of homelessness and housing insecurity.
  • Meet regularly and communicate with the VP of Programs to discuss residents’ progress and discuss best practices. 
  • Maintain an open line of communication with the Admissions Manager about new resident arrivals and upcoming intakes.
  • Follow procedures and protocols for intake residency so that each resident receives consistent, attentive care throughout the duration of their stay with us.
  • Identify and collaborate with community resources to directly assist residents with housing needs.
  • Coordinate and schedule appointments in tandem with residents. If necessary, transport clients to outside service agencies and appointments as needed.
  • Provide continued support, once housed, to ensure housing stability and needed support services are in place.
  • Keep accurate, up-to-date documentation on all clients through our data management system, Apricot, in a timely fashion including but not limited to progress notes, relapse prevention plans, case notes, appointments, and demographics, within 24 hours of meeting.
  • Serve as the main point of contact for residents and case managers for housing-related, which might include communication by phone, text, and email outside your working hours.
  • Attend all mandatory trainings, workshops, and meetings as required.
  • Maintain regular communication with parole and probation officers about concerns and/or change of status of residents.
  • Performs other duties as assigned and needed.


  • Bachelor’s degree in behavioral or social sciences, or related field required. Master’s degree in social work or related field preferred.
  • 1-3 years of related experience in social services and/or case management with a background in housing, homelessness services, and/or working with justice-involved persons.
  • Strong written and verbal communication skills and a capacity to communicate effectively, empathetically, and with a trauma-informed approach to the clients we serve.
  • Propensity to work with energy, a high degree of initiative, and from a positive perspective while maintaining flexibility and attention to detail.
  • Passion for and commitment to the mission of Dismas House and serving and working with justice-involved persons or other underserved populations; an understanding of prison culture is desired.
  • Strong organizational and administrative abilities, including increasing efficiencies around systems, procedures, and protocols.
  • Excellent computer skills and knowledge of database programs and Windows-based operating systems.

Additional Information


Excellent benefits package through Blue Cross Blue Shield and Guardian that includes dental, vision, and disability and generous paid time off and holidays. 

How to Apply

Please send a cover letter and resume to careers@dismas.org. No phone calls, please

No person in the Dismas organization shall on the grounds of race, gender, disability, religion, national origin, or sexual orientation be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity associated with Dismas House.


  • Date Posted: March 20, 2024
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Housing
  • Start Date: 04/30/2024
  • Salary Range: $48-$53k
  • Working Hours: 40hrs