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Tennessee Primary Care Association

Health Center Strategy and Sustainability Program Director

Tennessee Primary Care Association


Job Summary

Position Title: Health Center Strategy and Sustainability Program Director
Salary Range: $70,000 – $85,000
Reports to: Chief Programs Officer (CPO)
Classification: Grade 17 Exempt
Direct Reports: 

  • Health Care Access Manager
  • Workforce Strategies Manager
  • Research and Evaluation Manager

The Tennessee Primary Care Association (TPCA) is a dynamic, team-oriented membership association that provides leadership, advocacy, and supportive expertise to the state’s community health centers. TPCA and our members are bonded by a shared purpose – ensuring all Tennesseans have access to quality and affordable primary health care.

At TPCA, our benefits include:

  • Hybrid work schedule (3 days in office, 2 days remote)
  • Paid vacation, sick leave, and holidays
  • Paid medical, dental, and life insurance
  • Participation in a 403(b)-retirement plan
  • Ongoing support and encouragement for professional development
  • Paid long-term disability insurance
  • This position receives a cell phone allowance

Our team values collaboration, continual growth, integrity, and open communication. We strive to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. Our differences make us a better team, so we are intentional in our efforts to ensure every staff member feels empowered to voice their ideas and bring their whole self to work.

This role was formerly posted as Health Care Access Program Director.

TPCA seeks a Program Director who will strategically lead Health Center Strategy and Sustainability initiatives by forecasting, developing, and implementing initiatives for federally funded community health centers. This role will provide leadership, direction, and support for the team, aligning activities with organizational goals and policies. Responsibilities include maintaining key relationships, monitoring regulatory changes, and actively engaging in program activity planning. The Program Director will also work closely with the Chief Programs Officer (CPO) on grant and contract management, ensuring compliance and effective budget allocation.

The Health Center Strategy and Sustainability team’s current priorities include increasing healthcare accessibility by ensuring the successful integration of comprehensive services, developing workforce plans to attract and retain a diverse workforce, preparedness planning for environmental or emergent health events, and promoting operational excellence and financial sustainability. Additionally, this team is focused on fostering value-based care by improving readiness and clinical outcomes as well as addressing social determinants of health.

Key Responsibilities:

  • Forecast, develop and implement strategic initiatives that benefit community health centers.
  • Supervise and mentor the Health Center Strategy and Sustainability team, setting performance goals and providing ongoing feedback.
  • Monitor healthcare landscape changes and disseminate knowledge to staff for informed decision-making.
  • Oversee project work plans, ensuring effective implementation of activities, effective monitoring, and meaningful evaluation.
  • Lead grant and contract management activities, ensuring compliance and timely reporting.

Job Responsibilities

Program Leadership and Implementation

  • Design and execute programs, projects, and initiatives aimed at advancing the work of community health centers.
  • Lead and direct all initiatives within the Health Center Strategy and Sustainability programs area by delegating duties to program staff as appropriate and providing support.
  • Cultivate and foster relationships crucial to the success of community health centers and provide continuous monitoring of the dynamic healthcare landscape.
  • Proactively stay informed about the community health center, and funder, priorities as well as directives from HRSA, CMS, the State of Tennessee, and other influential bodies. Disseminate this knowledge across all staff to inform the design of organizational and programmatic initiatives.
  • Engage in collaborative efforts with staff to devise meaningful metrics for gauging the success of program activities. Analyze results post-implementation, leveraging insights to adjust program plans for optimal alignment with member needs.

Team Development

  • Lead direct reports by monitoring workload, assessing job proficiency, providing coaching and training, developing performance goals, giving ongoing feedback, communicating clear expectations, evaluating performance, and providing recognition for excellent performance.
  • Provide direction and mentoring to staff on effective program and project management, ensuring excellent delivery of training and customized support to community health centers.
  • Serve on the TPCA Leadership Team and effectively collaborate with staff to ensure alignment with the organization’s overall plans and activities.

Grant and Contract Oversight

  • Collaborate with the CPO for effective oversight of SPCA’s federal PCA (Primary Care Association) grant activities, including application preparation, budgeting, reporting, operational site visits, and grant closeout.
  • Work with the CPO and Finance Director to develop project budgets, allocate funds, and oversee procurement and contracting.
  • Direct project work plans, ensuring effective implementation, continuous monitoring, and meaningful evaluation.
  • Develop comprehensive reports for HRSA and other funders. Lead the closing of all grants, ensure proper documentation, complete report submission, and provide leadership for funder audits and site visits with support from the CPO, CEO (Chief Executive Officer), Finance Director, and staff.

Integrate into the TPCA Team

  • Complete, review, and approve TPCA-related forms and activities for supervised staff as outlined in the TPCA policies and procedures.
  • Participate in TPCA staff meetings, leadership and other functional teams, and pertinent conferences and meetings.
  • Ensure completion of TPCA-related forms, activities, and documentation within the time frames set in TPCA procedures.
  • Provide staff support at TPCA events.
  • Perform other tasks and duties as identified by the immediate supervisor.


Minimum Qualifications

  • Master’s degree in health care administration, public health, social work, nursing, or related field. Years of experience may be substituted for education.
  • At least five years of experience as an effective project manager, with responsibilities for both supervising staff and project oversight.
  • Demonstrated knowledge, understanding, and/or experience with federally funded health program management. 

Knowledge, Skills, and Abilities

  • A proficient understanding of federally qualified health center operations is preferred.
  • Demonstrated ability to work autonomously with high accountability, effectively organize tasks, and consistently meet deadlines.
  • Adept at managing multiple concurrent projects, and adapting to changing requirements and work environments.
  • Strong collaborative skills, enabling effective teamwork within diverse groups.
  • Exceptional communication abilities, fostering effective interaction with staff, members, community organizations, health center teams, and consultants.
  • Sensitivity to the needs of medically underserved populations, displaying cultural competence and a keen interest in learning about community-based primary health care systems.
  • Familiarity with hosting webinars and adept use of educational web-based technology.
  • Advanced proficiency in utilizing the Microsoft Office suite.
  • Fluency in both written and spoken English.

Work Environment

  • Office environment with hybrid work schedule.
  • Prolonged sitting, use of computer, monitor, and keyboard; occasionally lifting of lightweight boxes.
  • Travel to health centers, local, and national travel (up to 25%).
  • As a member of TPCA’s Leadership Team, this position is entitled to a cell phone allowance, as they are expected to be available to staff at any time.

Additional Information


TPCA offers a comprehensive benefits package that includes paid vacation, sick leave, and holidays, paid medical, dental, and life insurance, paid long-term disability insurance, and participation in a 403(b)-retirement plan. In addition, TPCA offers elective participation in employee-paid benefits including Flexible Spending Account, Dependent Care Savings Account, vision insurance, and AFLAC insurance options.

It is the policy of TPCA that all applicants are entitled to equal employment opportunity regardless of race, national origin, religion, age, sex (including pregnancy or related medical conditions), gender identity or expression, sexual orientation, disability, genetic condition, marital status, or veteran status (past, present, or future service in the Uniformed Services of the United States), or other protected characteristics or identity as required by local, state, and federal law.

This position will be supported in part by grant funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS). 

How to Apply

Please complete an application and submit your resume and cover letter at

  • Accepting applications until filled by an excellent candidate. 
  • No email applications.
  • No telephone inquiries, please.

Tennessee Primary Care Association
710 Spence Lane, Nashville, TN 37217


  • Date Posted: February 23, 2024
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Health (Physical, Mental)
  • Salary Range: $70,000 - $85,000
  • Working Hours: 40 hrs/wk; M-F, 8:00am - 5:00pm