The Community Foundation of Middle Tennessee
Front Desk Coordinator
The Community Foundation of Middle Tennessee
Job Summary
The Front Desk Coordinator is the first voice or first person that many stakeholders experience at CFMT. As such, the job requires hospitality, friendliness, and a service ethic. This position manages the flow of information and daily communication via phone, mail, fax, email, the staff calendar, and in person. This position provides vital support by facilitating communication and services to ensure our work is efficient and effective. This position is required to perform all duties onsite and does not allow for remote work. The Front Desk Coordinator is the first voice or first person that many stakeholders experience at CFMT. As such, the job requires hospitality, friendliness, and a service ethic. This position manages the flow of information and daily communication via phone, mail, fax, email, the staff calendar, and in person. This position provides vital support by facilitating communication and services to ensure our work is efficient and effective. This position is required to perform all duties onsite and does not allow for remote work.
Job Responsibilities
Phones
Welcome, inform, and appropriately direct all callers so that they can connect to the people and information they need:
- Answer incoming calls promptly in a warm but professional manner
- Check general voicemail box and follow up appropriately
- Connect callers to other resources in regards to flood recovery and other special circumstances
Greeting and Visitors
Welcome, inform, and appropriately direct visitors—acting as the first line of interaction between CFMT and the public:
- Greet visitors in a friendly and professional manner
- Inform appropriate staff members that a visitor has arrived
- Manage schedule for meeting spaces
- Help prepare meeting spaces and assist with the comfort of visitors
- Clear meeting spaces after use
Administrative
- Open, date-stamp and distribute mail each day
- Take outgoing mail to post office at the end of each day
- Scan documents and other materials as requested
- Ensure copies of CFMT informational materials including packets are current and available
- Provide administrative support to staff as needed
Other Duties and Responsibilities
- Open the building each day
- Assist with special projects, events, and mailings as requested
- Act as main on-site point of contact for any organization using the building for training, education, or other meetings
- Provide backup assistance for Operation Manager when needed
- Other duties as assigned
Qualifications
- Strong, clear written and verbal communication skills
- Skilled in Microsoft Office
- Ability to be friendly while maintaining a professional demeanor
- Flexibility and ability to maintain composure in a dynamic environment
- Ability to manage multiple tasks and remain focused
- Ability to consistently meet deadlines and complete projects
- Ability to maintain confidentiality
Additional Information
Benefits
Company Paid Health, Dental and Vision Insurance
Hours 8:30-4:30 Monday – Friday, Full-Time in office position
All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, citizenship or immigration status or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.
How to Apply
Email resume and cover letter to Benja Hutchens at benja@cfmt.org
Details
- Date Posted: March 29, 2023
- Type: Full-Time
- Job Function: Administrative
- Service Area: Philanthropy / CSR
- Start Date: 05/01/2023
- Salary Range: $22/hour
- Working Hours: 37.5 hrs/wk; M-F, 8:30am-4:30pm