Donor Relations Manager (Non-Profit Christian Organization)

Danita's Children/Hope for Haiti Children's Center

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Job Summary

The Donor Relations Manager is part of the development team and is responsible for implementing the donor relations strategy in conjunction with the US Director. The Donor Relations Manager supports the development team’s efforts to broaden Danita’s Children/Hope for Haiti Children’s Center, Inc. (DC/HFHCC) donor base. The Donor Relations Manager is responsible for ensuring effective data management and reporting and donor stewardship efforts. The primary purpose of this position is as follows: 1) coordinating and executing the operational aspects of donor relations, including child sponsorship; 2) implementing donor relations activities and engaging with donors as part of a larger development plan; 3) ensuring tracking of donor relations activities; 4) contribute to direct response plans and activities making recommendations for improving program results; 5) promote and manage sustainer program; 6) assist with research; 7) coordinate with Communications Director to implement e-marketing and social media campaigns as they relate to individual giving; and 8) assist with administrative duties as needed. 

Job Responsibilities

• Implement and assess an overall donor relations strategy that supports the short- and long-term fundraising goals in conjunction with the US Director.
• Establish and manage information-tracking processes regarding acknowledgment, recognition, ongoing communications, and continued cultivation of past and current donors to enhance their relationship with DC/HFHCC and increase the likelihood of continued contributions.
• Manage sustainer program, including promotion, tracking, stewarding, and providing monthly acknowledgments.
• Produce weekly/monthly donor reports for the CEO, Vice-President, and US Director.
• Respond to a variety of inquiries regarding interest in supporting the organization and provide annual fundraising support to the organization, such as donor-driven campaigns and events.
• Assist with individual giving appeals, in collaboration with consultants, vendors, and the development team. Strengthen giving circles that generate annual support through stewardship.
• Manage CRM database and online profiles, including Charity Navigator and Guidestar.
• Maintain physical and electronic donor communication materials and inventory of general development team supplies.
• Answer general donor phone and email inquiries.
• Be available and willing to perform other tasks as assigned by direct supervisor. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities. DC/HFHCC is a collaborative organization that relies on teamwork. 

Qualifications

MINIMUM REQUIREMENTS

• Strong communication and interpersonal skills
• Exceptional project management, organizational, and time management skills, with an ability to prioritize and manage multiple projects simultaneously, seeing projects to completion on deadline and with quality
• Creativity as well as the analytical ability to maximize program outcomes and track strategic and process improvements
• Self-motivated with the ability to work independently, as well as effectively as part of a team, instilling confidence and trust among fellow staff and external constituents
• Strong writing skills, including the ability to proofread and edit content
• High ethical standards, discretion, and confidentiality in working with donor information
• Proficiency with Microsoft Office suite required, especially Microsoft Excel (pivot tables, lookups, and formulas)
• A passion for the organization’s mission
• Ability to work well within a diverse team and across departments

PREFERRED QUALIFICATIONS

• Bachelor’s Degree
• Experience with CRM software internet-based communications and research tools 

Additional Information

Benefits

How to Apply

Submit a cover letter, resume, and 3 references to usoffice@danitaschildren.org. Please note Donor Relations Manager in the title of the email. 

Details

• Date Posted: April 10, 2024
• Type: Full-Time
• Job Function: Administrative
• Service Area: Children / Youth
• Start Date: 05/15/2024
• Working Hours: 40 hrs/wk; M-F, 9:00 am - 5:00 pm