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Nashville Rescue Mission

Director of Operations

Nashville Rescue Mission


Job Summary

Hope Lives Here!

At Nashville Rescue Mission, you’ll be empowered to influence and impact lives. Join our team today!

Nashville Rescue Mission is actively seeking a Director of Operations to join our team. Are you the right person?

The Director is responsible for the administration of the work therapy element of the Life Recovery Program, overseeing all chores to be completed by Life Recovery Program participants under staff supervision. The Director is also responsible for the management of custodial services and the warehouse including gifts-in-kind and upholds the Mission Statement of Faith and Code of Conduct at all times.

Job Responsibilities

Essential Duties:

  • Maintains a current list of special projects to be completed.
  • Performs probationary, mid-year, and year-end employee evaluations for all direct reports.
  • Oversees Work Therapy:
  • Assigns, schedules, and oversees all the work therapy duties in the various ministries within the Mission in accordance with the work therapy policies and departmental needs of the Mission.
  • Provides timely reports and feedback concerning Program clients’ performance with respect to work therapy.
  • Supervises the Program laundry.
  • Supervises the Program clothing room.
  • Provides oversight and quality control in the custodial, warehouse, and gifts-in-kind ministries.
  • Directly supervises the gifts-in-kind ministry and Gifts-in-Kind Supervisor.
  • Directly supervises the custodial ministry and Custodial Services Coordinator.
  • Directly supervises the warehouse ministry and Warehouse Coordinator.
  • Works with other departments as needed for special projects.
  • Controls inventory of food, hygiene, and paper goods. Orders and distributes those supplies for both campuses.
  • Required to work weekends and holidays as needed.

Other Duties:

  • Performs other assignments as directed by the Vice President of Operations and Senior Leadership. 

Performance Standards:

  • Maintain accurate records. 
  • Work with the Mission staff and program participants as a minister and mentor.
  • Ensure the facilities are clean and safe inside and out.
  • Ensure the gift-in-kind donations are received, sorted, rotated, and distributed according to the policies of the Mission.


  • High school diploma or GED equivalent; Bachelor’s degree preferred.
  • One year of maintenance experience.
  • Working knowledge of basic Human Resource concepts.
  • Working knowledge of basic managerial concepts.
  • Excellent reading and writing skills; typing/computer usage; proficient interpersonal relations and communication skills; thorough knowledge of Microsoft           Word and Excel.
  • Ability to qualify as a Designated Mission Vehicle Driver under NRM insurance policy: 
  • Valid driver’s license 
  • Have no more than two moving violations in a 3-year period or more than one accident in a 1-year period 
  • Proof of insurance on personal vehicle (current) 

Physical Factors:

  • Ability to stand, reach, lift, bend, kneel, stoop, climb stairs, push and pull items weighing 40 pounds or less; manual dexterity; auditory and visual skills; ability to follow written and oral instructions and procedures.

Working Conditions:

  • Inside work environment.
  • Employees may be exposed to weather conditions prevalent at times.

Additional Information


Heath Benefits, time away from work, life insurance, and more

Eligible employees have medical plan options that give you the flexibility to choose the coverage that is right for you. Plans include a Health Savings Account with both employee and employer contributions. Telemedicine services are also available with all plans. You can also enroll in Dental and Vision plans. 

Nashville Rescue Mission offers a generous Paid Time Off policy that allows new employees up to 27 days off their first year (pro-rated based on start date) for relaxation, holidays and to care for themselves or a family member in times of illness. We also support our employees with paid maternity and paternity leave.   

When life is getting difficult, it can help to talk with a professional. That’s why we have a Chaplain on staff as well as offer free counseling and referral services through the Employee Assistance Program. 

As part of the Nashville Rescue Mission family, you can also enjoy other company-paid benefits like life insurance and short and long-term disability. 


Let us help you save for the future. Nashville Rescue Mission contributes 3% of an employee’s earnings after they have completed their first year of service. If you decide to contribute to the plan as well, you will enjoy a 50% match on contributions from 1% to 6%. 

How to Apply

Visit our Careers page to submit your resume. 


  • Date Posted: April 20, 2024
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Religious
  • Salary Range: $53,000 - $65,800