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Andrew Jackson Foundation

Development Information & Stewardship Manager

Andrew Jackson Foundation


Job Summary

The position of Development Information & Stewardship Manager will play a key role in the Development team for the Andrew Jackson Foundation (AJF).  The position will collect, analyze, and synthesize data to grow membership and donor support. Oversee database management, including membership transactions, contribution entry, and gift fulfillment for Annual Fund and Campaign efforts. In concert with the Senior Vice President and Development Director, the position will create and execute reports, lists, and extractions for Membership and Donor activities. Oversight and growth of the AJF membership program will drive the day-to-day duties of this individual. 

Job Responsibilities

  • Ensure data integrity by developing data entry procedures for Tessitura
  • Cross-train development staff regarding data entry and gift acknowledgment
  • Enter gifts and create new database elements for gift and donor information as needed
  • Run donor reports and queries to create lists of various kinds
  • Prepare donor thank you letters for signatures and mailing
  • Refresh donor thank you letters periodically
  • Print donor profiles as needed and respond to database questions about donor records
  • Prepare donor pledge statements on an agreed schedule
  • Create and implement an annual plan to develop a vibrant membership program that achieves annual budget goals and provides membership engagement and satisfaction
  • Enter membership payments and gifts and update database information as needed
  • Run membership reports and queries to create lists of various kinds
  • Create new member cards for mailing to members
  • Prepare member thank you letters and get them signed and mailed
  • Prepare membership renewal reminders on an agreed schedule
  • Refresh membership thank you letters and reminder letters periodically
  • Print member profiles as needed and respond to database questions about member records
  • Conduct prospect and donor research


  • Bachelor’s degree required.
  • Excellent computer skills.
  • Experience working in Tessitura/CRM software is required.
  • Experience expanding and managing membership program
  • Excellent communication skills, both written and oral.
  • Strong organizational and time management skills with exceptional attention to detail.
  • Ability to work both independently without close oversight, but also as a team player who will productively engage with others at varying levels of seniority within and outside of the Foundation.
  • Relevant Competencies
  • Adaptability – Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
  • Building Strategic Working Relationships – Developing and using collaborative relationships to facilitate the accomplishment of work goals.
  • Building Trust – Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
  • Drive for Results – Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goal attainment; tenaciously working to meet or exceed those goals while deriving satisfaction from the process of goal achievement and continuous improvement.
  • Formal Presentation – Presenting ideas effectively (including nonverbal communication and use of visual aids) to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.
  • Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
  • Mobilizing Resources- Managing resources consistent with organizational goals; proactively negotiating and accessing resources outside one’s immediate domain when necessary.
  • Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.
  • Physical Demands/Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

  • Ability to perform moderate physical work: stooping, bending, climbing, and lifting up to 20 pounds unassisted; must be able to work in all weather conditions. This position may require working around dirt, dust, and hazardous materials.
  • Plans and meets deadlines.
  • Some weekend/evening work.
  • Conveys a professional and positive image and attitude regarding The Hermitage. Demonstrates commitment to continued professional growth and development.

This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and “other” duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Staff members holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Nothing in this job description restricts the supervisor’s right to assign or reassign duties and responsibilities to this job at any time.

Mission:  The mission of the Andrew Jackson Foundation is to preserve the home place of Andrew Jackson, to create learning opportunities, and to inspire citizenship through experiencing the life and unique impact of Jackson.

Additional Information


  • Health Benefits
  • HSA
  • Dental
  • Vision
  • 401K with match

How to Apply

Send Resume to jobs@thehermitage.com


  • Date Posted: February 29, 2024
  • Type: Full-Time
  • Job Function: Fundraising / Revenue Development
  • Service Area: Arts / Culture
  • Start Date: 05/01/2024
  • Salary Range: $50-$99965K
  • Working Hours: 40hrs/wk M-F weekends when necessary