Community Engagement Manager

Tennessee Hospital Association

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Job Summary

We have a hybrid work arrangement.

EOE: race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet

ABOUT US:

The mission of the Workforce Strategies and Rural Health Department of the Tennessee Hospital Association (THA) is to support and improve access to high-quality healthcare services with a special focus on rural and underserved communities and hospital workforce challenges. The department manages two grants that focus on rural hospital operations improvement and the recruitment and retention of the healthcare workforce in high-need locations across the state.

One division of the department manages the day-to-day operations of the Tennessee Center for Health Workforce Development (TCWD), a wholly owned subsidiary of THA, which seeks to improve the health of Tennesseans by guiding healthcare workforce development. TCWD’s programs include recruiting and placing primary care physicians,  providing financial incentives to medical residents in exchange for a commitment to serve in an underserved area, providing funds to hospitals and health centers to attract qualified caregivers, matching medical residents with rural rotations, and educating Tennessee students about the healthcare professions.

The second division of the department, Hospital, and Health System Support, provides education and technical assistance to Tennessee’s Small and Rural hospitals through THA’s Small and Rural Hospital Constituency Executive Committee and the Medicare Rural Hospital Flexibility Grant Program (Flex) in partnership with the State Office of Rural Health within the Tennessee Department of Health. The Flex grant provides financial, operational, and quality support to critical access hospitals. In addition to the support of small and rural hospitals, this division focuses on workforce challenges specifically taking place at hospitals. Focus areas within this workforce portfolio include pipeline and pathway development between employers and secondary and post-secondary education institutions and nursing and allied health recruitment and retention practices.

JOB SUMMARY:

The responsibilities of this position include engagement and outreach with healthcare employers and employer organizations, with the goal of establishing and sustaining positive and productive relationships with healthcare facilities across the state that are eligible to recruit healthcare workers through the various TCWD programs. This role will develop and lead pipeline and pathway initiatives with employers, and secondary, and post-secondary education institutions to boost awareness and exposure of healthcare careers and TCWD achievement awards to students and job seekers as well as compile and maintain an inventory of best practices, model programs, and other innovative workforce program initiatives. Also, this position will plan and develop TCWD external conferences, forums, and meetings to increase partnership efforts. Additional administrative support of TCWD activities is expected, such as the screening of incentive applicants and preparation of materials for TCWD board meetings. The position will also assist the Workforce Strategies Director in creating and maintaining the operations of THA’s soon-to-be implemented Nursing Preceptor Incentive, aimed at incentivizing hospital-based nurses to accept nursing students in a preceptor position.

Job Responsibilities

ESSENTIAL FUNCTIONS OF THE JOB:

• The ability to adapt to a changing work environment and meet challenges presented throughout the day.
• Engagement with employers and employer organizations.
• Engage and educate members of networks statewide about TCWD initiatives and incentives.
• Represent TCWD to workforce networks, community development groups, chambers of commerce, and others.
• Collaborate and manage relationships with stakeholders, including schools of nursing and allied health, healthcare employers, health professionals, health-related associations, economic and workforce development boards, Tennessee Area Health Education Centers Program (TN AHECs), Tennessee Association for Community Action and others, to foster partnerships and find solutions to rural healthcare and workforce issues.
• Compile and maintain an inventory of best practices, model programs, and other innovative workforce program initiatives.
• Lead Pipeline and Pathway initiatives for healthcare workforce development.
• Planned, developed, and led activities related to healthcare workforce pipeline activities with high school groups statewide, including but not limited to HOSA chapters. Activities include symposiums held at public and private universities in Tennessee, community colleges, Tennessee College of Applied Technology (TCAT) locations, and visits to healthcare facilities statewide.
• Establish and maintain relationships with the state HOSA office, the Tennessee Board of Regents schools, and the academic simulation labs where HOSA events are held.
• Lead activities of the TCWD Achievement Awards statewide program, which includes marketing the awards to eligible students, educating faculty and HOSA liaisons about the awards, managing the application process, and overseeing the activity of the selection committee.
• Lead efforts to enable middle and high school students, medical students, and residents to visit rural and urban underserved practice sites and learn about the healthcare workforce in Tennessee.
• Assist the Senior Director with reviving previously offered programs and implementing new incentives offered through TCWD which include:
• TCWD Achievement Program;
• Rural Rotations Program; and
• Workforce Pathways Program.
• Participate in screening applications and interviewing medical residents with the Senior Director and Program Manager to determine eligibility for incentives and assist the Senior Director with the development of TCWD Board materials every quarter.
• Plan and develop TCWD external conferences, forums, and meetings for increasing partnership efforts among workforce networks, hospitals, and/or educational institutions.
• Provide department operations assistance to support the creation and implementation of the nurse preceptor and nurse clinical faculty programs by:
• Working directly with the Workforce Strategies Director on developing a process manual for both nurse preceptor and clinical faculty incentive programs,
• Creating application guidelines for incentive applications for each program,
• Screening applicants in partnership with the Workforce Strategies Director,
• Communicating with award recipients on required documents and tracking required benchmarks as part of each program, and
• Marketing the incentive programs to healthcare workforce stakeholders as identified by the Workforce Strategies Director.
• Make recommendations for additional courses of action needed to successfully develop departmental programs.
• Participate in and/or lead committees, webinars, and conference calls that pertain to healthcare workforce issues.
• Must be available in the office during regular office hours unless job responsibilities require otherwise, or a hybrid work arrangement is in place.
• Must be available for out-of-town travel approximately 20 percent of the time (50 days), including overnight, be able to drive an automobile, and maintain a valid driver’s license.

MARGINAL JOB FUNCTIONS:

• Stay abreast of issues and resources that affect workforce development and industry recruitment and retention innovations.
• Attend state and national meetings relevant to the healthcare workforce and/or the referral and placement of healthcare clinicians with an underserved population.
• Assist department colleagues with ongoing projects as needed to further its mission.

Qualifications

Educational and Experience Requirements Needed to Perform the Duties of the Job:

• A Bachelor’s degree and a minimum of five years working in health are required.
• Experience working in a Tennessee healthcare hospital is preferred.
• Experience with a governing board is preferred.
• Experience in project management is required.
• Experience with accessing funding from grants and foundations is preferred.
• Grant writing experience preferred.

Skills Required to Perform the Duties of the Job:

• Exceptional interpersonal skills
• Effective public speaking skills
• Strong written and verbal communication skills
• Strong project management skills
• The ability to work on several projects simultaneously
• An understanding of fund development, stewardship, and community outreach
• Independent initiative, good judgment, and problem-solving abilities
• Strategic and critical thinking skills
• Excellent organization and time management skills
• Proficient in the Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint)

Licensing or Other Special Certifications Required:

• Project Management Professional (PMP) preferred

Additional Information

Benefits

How to Apply

Please apply and submit your resume to:https://recruiting.paylocity.com/recruiting/jobs/Details/2293077/Tennessee-Hospital-Association/Community-Engagement-Manager 

Details

• Date Posted: March 6, 2024
• Type: Full-Time
• Job Function: Programs and Service Delivery
• Service Area: Health (Physical, Mental)
• Salary Range: $75,000 - $82,000
• Working Hours: M-F, 8:00am - 4:45pm