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Hope Clinic for Women

Client Advocate

Hope Clinic for Women


Job Summary

Hope Clinic is seeking a compassionate and emotionally regulated individual who can guide clients through the initial moments of a pregnancy diagnosis through all their options and towards a life-affirming decision without judgment or coercion. This role will spend the majority of the time in appointments in partnership with counseling interns, volunteers, medical professionals, and the Pregnancy Advocacy Manager.

Job Responsibilities

Incoming Contact from pregnant clients:

  • Directly manage online inquiries and follow-up for Pregnancy Tests and Options Appointments.
  • Answer phone calls/texts as needed in times of high call/text volume.
  • Support the Pregnancy Advocacy Manager with client communication vendors such as Infinite Worth and HopeSync.

Initial Pregnancy Test (PT) Visits:

  • Provide client advocacy during the Pregnancy Test, Options Counseling, Ultrasound, and Follow-up Appointments.
  • Ensure the client’s needs are being met while balancing a focus on her presenting concern of an unexpected pregnancy.
  • Follow appointment guidelines and be open to regular observation and feedback.

Data Tracking and Analysis

  • Accurately chart on all client interactions following the most up-to-date protocol using AthenaHealth (EHR).
  • Identify and report trends and/or gaps in services to the Pregnancy Advocacy Manager.
  • Identify any clients willing to share their stories and collections and record monthly testimonials (written, photos, newsletter, special pieces, events, interviews) and share with the Development team.


  • Provide one-time referrals to clients during Options Appointments and any follow-ups before the client has enrolled in Bridge or Counseling.
  • Support the Pregnancy Advocacy Manager in maintaining a library of community partnerships and referrals.
  • Occasionally provide coverage at community health fairs and other outreach events.


Degree/license/experience requirements:

  • 2 years of Client Care experience
  • 2 years serving under-served, at-risk, or crisis individuals
  • Demonstrated spiritual and emotional maturity
  • Additional languages are spoken beneficially

Additional Information


This is a full-time, salary position that includes benefits of health, dental, and vision, 401K, paid holiday, vacation, and sick/personal days, Birthdays are also a paid day off!  We close every Friday at 2:30 pm, which makes the weekends a bit better.  We offer counseling services, chaplain services, maternity/paternity paid leave, fun staff retreats, and a fantastic group of teammates all working together to serve. 

How to Apply

Please go to our website, Hopeclinicforwomen.org 

At the bottom of our main page, you will see a CAREERS link.  Press that link to see our available positions.  

You will see the job description and whom to send your resume for the Client Advocate position.

This position is currently open, so apply today!

We look forward to hearing from you!


  • Date Posted: May 15, 2024
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Health (Physical, Mental)
  • Working Hours: Mondays-Thursdays, 8:30AM-5:00PM, Fridays from 8:30AM-2:30PM. Occasional nights or weekends for client classes, program events, volunteer training or fundraising events.