Chief Officer of Strategy and Transformation

Girl Scouts of Middle Tennessee

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Job Summary

Girl Scouts of Middle Tennessee builds girls of courage, confidence, and character who make the world a better place. Throughout its 100+ year history, Girl Scouts has remained committed to meeting the current needs of girls as they evolve. At Girl Scouts of Middle Tennessee, that commitment is held true through the leadership of the Chief Strategy and Transformation Officer. As a key member of the Executive Team and a leader to several mission-critical functions in the organization, this role sits at the intersection of a future-forward approach to delivering Girl Scouts to youth throughout the 39 counties in Middle Tennessee and the ongoing improvement and assessment of our strategy, development, and communications.  

This role leads the council’s overall strategic planning process, working as a partner and collaborator to the Executive Team and Board of Directors. With skills in market assessment, outcomes and business analysis, and strategy design, the Chief Strategy and Transformation Officer will lead a cross-functional team through multi-year planning and evaluation, ensuring Girl Scouts of Middle Tennessee anticipates the emerging needs of youth and evolves its operational approach to meet those needs. In that, the Chief Strategy and Transformation Officer directly manages functions including communications, fund development, data reporting and evaluation, and board support. 

As a thought leader, the Chief Strategy and Transformation Officer is responsible for creating a strategic communication and marketing plan to increase visibility in the region to increase girl and adult membership and gain financial and community support. The Chief Strategy and Transformation Officer is responsible for developing, enhancing, and maintaining the Council’s image and brand by creating, implementing, and managing strategies for public relations, communications, and social and written media to further enhance support.  

The Chief Strategy and Transformation Officer is also responsible for the generation of funds in support of the Girl Scouts of Middle Tennessee by designing, planning, leading, and growing innovative development efforts with a focus on major gifts, annual giving, planned giving, donor recognition, cross-sector marketing, and different funding campaigns. This position is responsible for leading the planning, implementation, and execution of comprehensive fundraising programs with multi-million dollar development targets.

Job Responsibilities

• Serve as a key leader on the executive team and support all divisions in the organization. 
• Responsible for change management of the organization, integrating the needs of all stakeholders, including staff, volunteers, families, partners, funders, and more in key strategic changes.  
• Leads multi-departmental teams through complex projects, ensuring project management with effective communication, fiscal management, and overall project success.  
• Develops and leads the assessment of intended strategic outcomes resulting from transformation initiatives, including developing KPIs and data or research and creating dashboards for stakeholder consumption. 
• Support all teams in their pursuit of strategic implementation, serving as a thought partner and resource in each team’s role in strategic planning and execution. 
• Lead the organization’s DEI strategy. 
• Plan and implement multi-faceted fundraising campaigns that align with Girl Scouts of Middle Tennessee’s short- and long-term goals and activities and strategically incorporate prospect research, donor cultivation, gift solicitation, and appropriate stewardship. 
• Aggressively seek new funding sources while maintaining and building relationships with current and former donors. 
• Create an executive marketing campaign to drive fundraising efforts for all programs and develop communications strategies to elaborate on the organization’s mission and purpose. 
• Work with program leads to develop strategies to increase volunteer involvement in activities and fundraising events.  
• Develop and implement a comprehensive public relations communications strategic plan.  
• Establish and maintain relationships with local and mainstream media representatives throughout the council. 
• Create rich content that attracts the target market, including but not limited to, press releases, blogs, social media, marketing collateral, reports, webinars, infographics, etc.  
• Proactively seeks media opportunities to support the recruitment of girls and adults, promote Girl Scouts programs, and attract new funding sources.  
• Performs other duties as necessary or assigned. 

Qualifications

• Bachelor’s degree required, preferably in communications, sales, and marketing, or other related fields. 
• Demonstrated ability to manage cross-functional teams and a budget. 
• Proven ability to manage complex and highly confidential information for an organization.  
• Computer and Microsoft Office software proficiency is required. 
• Excellent human relations, verbal and written communication skills, motivational and conflict resolution skills. Ability to encourage consensus and teamwork. 
• Innovation and creativity in developing funding, communication, and operational strategy. 
• Strong skills in analyzing data, and in organizing and planning multi-faceted projects from conceptualization to evaluation. 
• Current valid driver’s license, proof of vehicle insurance, and transportation availability. 
• Ability to work with a diverse group of staff and volunteers.   
• Possess a professional attitude and strong work ethic.  

Knowledge, Skills, and Abilities Required: 

• Possess a professional attitude and strong work ethic with exceptional customer service skills. 
• Ability to accommodate a flexible work schedule including some evening and weekend work. 
• Ability to be a self-starter, innovator, and risk taker. 
• Must be detail-oriented and able to manage large-scale transformation changes.  
• Willing to travel throughout the GSMT 39-county jurisdiction. 
• Strong belief in the mission of Girl Scouting and the ability to convey its importance to the public. 
• Ability to pass a criminal background check including a motor vehicle report. 
• Organized, independent thinker and self-starter. 
• Strong written and oral communication skills. 
• Valid Tennessee Driver’s License and state-required proof of insurance.   
• Must have reliable transportation. 

Additional Information

Benefits

How to Apply

Please send a cover letter with salary requirements and a resume to pself@gsmidtn.org 

Details

• Date Posted: May 1, 2024
• Type: Full-Time
• Job Function: Communications / Marketing / PR
• Service Area: Children / Youth
• Start Date: 06/03/2024
• Working Hours: 8:30-4:30 with some evenings