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Safe Haven Family Shelter

Case Manager, Bilingual

Safe Haven Family Shelter

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Job Summary

Work with families experiencing homelessness to ensure available community resources are provided for families, with particular focus on Spanish-speaking clients.  Support families in crisis and conduct analysis of the family’s needs to coordinate activities and resources to ensure a successful transition to permanent housing.

Job Responsibilities

  • Provide holistic and comprehensive case management services to all clients including: intake assessments, benefit assessments, goal setting, long-term case plan development, weekly case plan development, progress monitoring, individual money management, advocacy and referrals.
  • Provide support to Spanish-speaking clients, translating when necessary
  • Translate program materials into Spanish as needed
  • Meet with clients on a regular basis to provide case management services, and interact with clients according to a trauma-informed care framework.
  • Connect families with needed and available community resources. Follow-up with clients and agencies as appropriate to document use/success of referral.
  • Input accurate and complete data for all contacts with clients into agency HMIS and Salesforce database.
  • Provide all required documentation in a timely manner, which may include client follow up, outcome evaluation, client contact sheets, progress notes and evaluations.
  • Work independently with a strong sense of focus, task-oriented, non-judgmental, open personal qualities, and clear sense of boundaries.
  • Maintain a strong sense of and respect for confidentiality involving both clients and fellow employees.
  • Work in a variety of settings with culturally-diverse families and communicates in ways that are culturally sensitive and appropriate.
  • Transport clients to and from resources and/or activities, as needed, utilizing company provided vehicle.
  • Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships.
  • Represent Safe Haven in local and national conferences and meetings to gather and share knowledge and best-practices around family homelessness.
  • Adhere to agency policy, procedures and the professional code of ethics.
  • Other duties as assigned.

Qualifications

  • Bachelor’s degree in Social Work or related field required, Master’s degree preferred.
  • Fluency in Spanish required.
  • Knowledge of community resources and counseling/social work practices with high risk populations in crisis, including understanding of working in a Trauma Informed Care Environment.
  • Excellent verbal and written communication skills with the ability to establish a positive rapport with clients.

PHYSICAL DEMANDS / WORK ENVIRONMENT

  • Work Environment:  Office setting. Must be able to sit / stand for 8 hours.
  • Walking, bending, light lifting up to 25 lbs.
  • Must be able to travel to community service providers, housing and property, and to families in need.
  • Ability to drive agency vehicles, including 15-passenger van.

 

Additional Information

Benefits

  • 100% Employer-paid health and dental for individuals ($6,000 value for employee enrolled in individual plan)
  • Additional discounted family coverage available as well (Up to $11,500 value for employee enrolled in family plan)
  • 18 PTO Days plus 8 sabbatical days annually
  • 16 Paid Holidays annually
  • Paid parental/family leave
  • 401K Plan (with 5% employer match)
  • Employer paid short-term and long-term disability
  • Flexible Spending Account options
  • Voluntary vision and life insurance
  • Up to $1,500 reimbursement annually for LMSW licensure supervision, if applicable

How to Apply

To apply, please visit https://safe-haven-family-shelter.prismhr-hire.com/, choose the position you are applying for, and click “Apply for this position.”    Here you will have the opportunity to upload a resume and cover letter.

In creating your cover letter please carefully follow these instructions.  The cover letter should speak specifically to your interest in this particular position, and discuss how you meet the position key requirements: skill in working with families in crisis, knowledge of counseling/social-work best practices, excellent documentation skills and strong team-work orientation. (Please do not upload a generic cover letter.  We are interested in knowing your specific interest and fit for this position.)

No phone calls please.

Safe Haven is an equal opportunity employer.

Safe Haven Family Shelter

Come work with Safe Haven Family Shelter! We have an outstanding team at Safe Haven made up of people all dedicated to ending family homelessness in Nashville. If you share our core values—strive…

Details

  • Date Posted: December 13, 2022
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Social / Human Services
  • Salary Range: $42,000-$46,000