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St. Luke's Community House

Business Office Manager

St. Luke's Community House


Job Summary

St. Luke’s Community House in West Nashville is seeking an enthusiastic, energetic, and motivated business office manager to join our dedicated staff. The Business Office Manager is directly responsible for our preschool’s revenue cycle (from invoicing to collections), as well as other organization-wide finance and accounting tasks, such as accounts payable and receivables.

Diversity, Equity, and Inclusion are core values of St. Luke’s Community House. We believe that the work environment is enhanced when diverse groups of people with diverse ideas come together. Applicants whose work incorporates an inclusive perspective and a demonstrated commitment to issues of diversity and equity are particularly encouraged to apply.

Job Responsibilities

Position Responsibilities

Essential Responsibilities

  • Work with the CFO to create, monitor and revise (as needed) the preschool’s income verification and billing processes.
  • Become trained in and responsible for the financial module in the school’s ProCare application.
  • Work to maximize the school’s usage of the ProCare application.
  • Work with preschool account holders to verify household income on a regular basis (up to twice per calendar year).
  • Execute the weekly billing processes that drive past due payments down and meets monthly revenue goals.
  • Make collection calls as needed.
  • Manages the vendor relationship with the school’s collection agency that results in driving collections up and meeting monthly revenue goals.
  • Work with account holders to obtain feedback to increase communication, improve processes and meet the school’s annual revenue goals.
  • Works as an integral part of the school’s enrollment team and attends regular enrollment meetings.
  • Responsible for the organization’s accounts payables.
  • Responsible for the organization’s accounts receivables.
  • Cultivates and maintains positive, cooperative relationships with St. Luke’s staff, volunteers, donors, and customers.
  • Maintains appropriate follow-up with staff, volunteers, donors and customers through phone calls, face to face meetings, written correspondence, etc.
  • Schedules, prepares for (creates the meeting agenda) and attends supervision meetings with the CFO.
  • Supports & practices quality work and follows appropriate procedures in all external and internal affairs effecting customers, staff, volunteers, donors, referral sources and other constituents.
  • Adheres to the policies and procedures of St. Luke’s Community House.
  • Other duties as assigned.


Minimum Requirements

Education and Experience

  • Position requires a bachelor’s degree in the field of Business, Accounting or Finance.
  • Must be willing and able to gain knowledge, skills, and abilities to manage projects to successful completion.
  • Must possess a general knowledge of business administration, leading revenue cycles, accounting and/or finance.
  • Must be proficient in Microsoft Office.

Skill Competencies

  • Excellent verbal and written communication skills.
  • Excellent time management skills
  • Organized with the ability to be agile enough to shift changing priorities.
  • Self-starter, resourceful, energetic, self-directed, highly motivated, enthusiastic, and dependable.
  • Must consistently demonstrate excellent customer service skills.
  • Must work well both independently and groups and be a “team player”.
  • Ability to seek out new and improved ways of doing things that impact efficiency and effectiveness.

Physical Requirements

  • While performing the duties of this job, the employee will be required to communicate with peers/general public, clients and/or vendors.
  • Job performance will require the ability to move throughout the building as well as sit or remain stationary for extended periods of time.
  • While performing the duties of this job, the employee may be required to talk or hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch or crawl, taste, or smell.
  • Ability to move 25 pounds.

Other Requirements

Position requires incumbent to have a valid driver’s license, vehicle insurance and a clear driving record for the last three years. In addition, the candidate must be able to pass a drug test and have a clear background check.

Additional Information


  • Paid time off
  • Medical, Dental and Vision benefits
  • Employer paid life insurance
  • Employer paid short term and long term disability insurance
  • 401(k) retirement plan with employer match
  • Employees are also eligible for discounted onsite childcare
  • Potential for annual merit pay raise

How to Apply

To join our team, please email your resume to jobs@stlch.org, and please include salary expectations.

If preferred, you may mail/fax your resume to:

St. Luke’s Community House, 5601 New York Ave, Nashville, TN 37209

Attn: Human Resources

Fax (615) 350-7895

No phone calls please

St. Luke’s Community House is an equal opportunity employer.



  • Date Posted: February 28, 2023
  • Type: Full-Time
  • Job Function: Accounting / Financial Management
  • Service Area: Children / Youth
  • Working Hours: M-F