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Nashville Children's Alliance

Bilingual Family Support Specialist

Nashville Children's Alliance


Job Summary

The Family Support Specialist provides advocacy, crisis support, and case management services to child victims and their supportive family members.

Job Responsibilities

  • Meet with non-offending caregivers when they bring their children to the NCA for a forensic interview, and provide information about the center and its services.
  • Provide parent packets to and discuss contents with non-offending caregivers.
  • Provide crisis intervention and safety planning to parents/caregivers of children presenting for services.
  • Conduct a needs survey with the non-offending parent and identify immediate needs.
  • Assist non-offending parents in accessing needed resources, including applying for Victims Compensation.
  • Make appropriate referrals for therapy for their children, and manage the clinical waiting list.
  • Provide ongoing support to non-offending parents/caregivers through the investigative and healing process.
  • Maintain documentation of all client and agency contacts. Track cases and enter information into the case tracking system until final adjudication and/or closing of services.
  • Communicate with other professionals involved with the client/case as necessary and appropriate.
  • Attend Child Protective Investigative Team case reviews with relevant information, such as client progress and safety concerns.


A college degree in social work, psychology, criminal justice, child development, or a related field and at least two years’ work experience with children and families is required. Must have demonstrated knowledge of child abuse and neglect and child development.  Fluent in Spanish and English.

Additional Information


Nashville Children’s Alliance offers excellent paid time off and recognizes 20 holidays throughout the year.  NCA provides insurance options including medical, vision, dental, and life.

How to Apply

Please send a resume and cover letter to Barbara Tallent at barbara.tallent@nashvillechildrensalliance.org with the subject line “Bilingual Family Support Specialist”.

Nashville Children’s Alliance is committed to diversity, equity, and inclusion.  NCA does not discriminate in regard to gender, race, sexual preference, sexual identity, national origin, religion, disability, age, or marital status in the recruitment, selection, or placement of employees.


  • Date Posted: December 16, 2023
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Children / Youth
  • Working Hours: 37.5