Don’t miss out on valuable CNM benefits! Update your organization’s data today!

Rural Health Association of TN

Bilingual Community Health Coordinator

Rural Health Association of TN

Apply

Job Summary

About Rural Health Association of Tennessee:

RHA is a 501(c)3 non-profit with the mission to lead the way for a healthy Tennessee through partnerships, advocacy, education, and resources. As a member-driven organization, the goal of the association is to serve as a trusted resource to our members, partners, and the public so that together we may tackle Tennessee’s toughest public health issues.

Position Description:
The Community Health Specialist is responsible for assisting individuals enroll or re-enroll in a health insurance plan, particularly with TennCare, the state Medicaid Office. The specialists will spend 50% of their time hosting outreach events and 50% of the time providing enrollment services. These positions reports dually to RHA’s Enrollment Director and Community Engagement Manager.

Job Responsibilities

Outreach and Engagement

  • Develop outreach and advocacy plans to advance program goals.
  • Establish working relationships with RHA members, Rural Health Clinics, and others who serve low-income populations in rural Tennessee.
  • Support efforts to assist individuals enroll in TennCare
  • Represent RHA with local and state partners.
  • Provide technical assistance and outstanding customer service to members and partners.
  • Host trainings to teach others how to do Medicaid enrollment.

Case Management

  • Build positive relationships with individuals seeking to enroll in health insurance plans.
  • Interviews clients to obtain information related to their eligibility for government assistance programs.
  • Support enrollment for:
  • Complete required training courses within 30 days of hire. Comply with all continuing education and recertification requirements.
  • Provide high quality and confidential customer service to individuals seeking health benefits
  • Conduct advocacy and outreach local communities about health insurance options.
  • Work independently, traveling throughout designated service area and providing services in various locations as needed.
  • Handle confidential personal information in accordance with RHA policies and funder requirements
  • Ensure that follow-up is completed to capture client referrals and outcomes
  • Support call center operations, including answering calls in a timely manner and making accurate referrals to community partners
  • Obtains documentary evidence to support client information to ensure proper eligibility determination.

Other Essential Functions

  • Work cross functionally with other RHA staff to support all programs and organizational goals as identified by RHA strategic plan and contracts.
  • Maintain a deep understanding of all programs and opportunities to share and promote.
  • Maintain compliance status with relevant state and federal agencies.
  • Attend relevant meetings and professional development workshops.
  • Assist with other projects as assigned.

Qualifications

Qualifications:

  • High School Graduate degree with 3 year’s of experience, or high school education with 3 year’s of experience and willingness to complete Community Health Worker Training.
  • Proven record of designing and implementing new programs including outreach strategies, data and reporting systems, and case management strategies.
  • Active listener and critical thinking skills.
  • Demonstration of excellent interpersonal, initiative, teamwork, problem solving, communication (verbal and written), project management skills required.
  • Proficient using technology.
  • Experience working with a high-performing and collaborative team.
  • Personal qualities of integrity, credibility, and a commitment to improving health among rural and other minority populations.
  • Flexible with ability to manage multiple projects.

Preferred Skills:

  • Bilingual Spanish/English
  • Certificate in Community Health Worker

Additional Information

Benefits

Additional Information:

  • Position is full-time with general operating hours 8:00 – 4:30am.
  • This is a hybrid position with approximately 50% time spent in office and 50% remote
  • Travel may be required up to 30%, some overnight travel required, including but not limited to the week of RHA’s annual conference November 14th and 17th and quarterly all-staff meetings.
  • Starting salary is $45,000; depending on experience
  • 100% employee health insurance benefit option
  • Opportunity to get certified as a Community Health Worker

How to Apply

Interested candidates submit a resume and cover letter via https://rhat.mcjobboard.net or email to info@tnruralhealth.org with Community Health Specialist in the subject line

Details

  • Date Posted: April 10, 2023
  • Type: Full-Time
  • Job Function: Educator
  • Service Area: Children / Youth
  • Start Date: 05/15/2023
  • Salary Range: 45000
  • Working Hours: 8:00 - 4:30 pm