Office of Family Safety
Bilingual Case Manager
Office of Family Safety
Job Summary
Provides case management to individuals and/or families who are victims of interpersonal personal violence to meet various needs.
Job Responsibilities
- Typical Duties
- Provide comprehensive trauma-informed case management services to victims served by the Family Safety Center.
- Pre-screen referred individuals to assess applicability for program.
- Determine needs and formulate weekly and monthly case plan to address needs.
- Manage client intakes, session documentation, and assessments.
- Monitor clients’ progress toward client-centered goals.
- Advocate and refer clients to a variety of community resources.
- Work with a multi-disciplinary team to update and monitor client progress.
- Facilitate effective communication with service providers and clients.
- Identify and facilitate meaningful community partnerships with relevant providers.
- Provide weekly community-based client meetings.
- Provide support for clients for legal proceedings, as needed.
- Perform program evaluation and need analysis studies in order to identify programmatic needs.
- Input and manage client files and data in a timely manner.
- Provide information for quarterly grant reporting.
- Engage in ongoing client meetings and trainings, as required.
- Comply with Metro Nashville Ethical Standards, and the Office of Family Safety’s direct service provision guidelines.
- Other duties as assigned.
Qualifications
- Minimum Qualifications
- Bachelors’ Degree from an accredited college or university
- Understanding of interpersonal violence (human trafficking, domestic violence, sexual assault, elder abuse, stalking and child abuse)
- Demonstrated ability to work with individuals who have experienced abuse
- Demonstrated ability and willingness to engage in positive collaborations with partners
- Demonstrated skills and knowledge in facilitating a trauma-informed environment
- Ability to recognize and maintain appropriate boundaries
- Ability to maintain confidentially
- Excellent communication and interpersonal skills
- Experience with data entry and grant reporting
- Fluency in another language, preferably Spanish
Preferred Experience, Knowledge, Skills, and Abilities
- Masters’ Degree in related field
- Access to flexible means of transportation
- Problem solver; highly efficient; detail-oriented
- Previous experience working with victims of interpersonal violence (human trafficking, domestic violence, sexual assault, elder abuse, stalking and child abuse)
- Experience collaborating with multidisciplinary teams
Additional Information
Benefits
Full-time, Civil Service positions –
10 Vacation Days per year (increasing after 5 years of service)
1 Sick Day per month
12 Paid Holidays per year
Public Safety – Sworn and Civilian positions –
20 vacation days per year
3 Personal days per year
1 Sick Day per month
12 paid holidays per year
Part-time, Non Civil Service positions – Visit HR and Benefits webpages for more information.
Full-time, Non Civil Service positions – contact hiring department for benefits information
Seasonal/Temporary positions – no benefits offered.
How to Apply
Visit Bilingual Case Manager | Job Details tab | Career Pages (governmentjobs.com) to apply.
Candidates must submit in the attachment section a cover letter, resume, and a 1-page writing sample on trauma-informed service provisions for victims/survivors of interpersonal violence.
Applications that do not include these required attachments will not be considered.
Details
- Date Posted: March 16, 2023
- Type: Full-Time
- Job Function: Other
- Service Area: Government
- Salary Range: $46,000.00
- Working Hours: 40 hours/wk M-F 8:00am-4:30pm