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United Way of Greater Nashville

Associate Director, Economic Mobility – SNAP E&T

United Way of Greater Nashville


Job Summary

Position Summary:  The Associate Director, of Economic Mobility contributes to the efforts of United Way of Greater Nashville by having the vision, passion, and leadership to build economic mobility programming and services for individuals and families. The Associate Director will provide strategic leadership to the SNAP Employment & Training partnerships across the State of Tennessee. The Associate Director will represent UWGN in all facets of workforce development and job training and is integral in convening and fostering community partnerships for the advancement of economic mobility statewide. 

Job Responsibilities

Essential FunctionsThe following are indicative of the essential functions required to perform this job successfully.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.  This profile is not intended to be all-inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

Associate Director Tasks

  • Manage and maintain collaborative partnerships and contractual agreements across TN to reach more individuals and families eligible for workforce development, job skills training, and education.
  • Works intentionally with the State to ensure compliance with the grant(s) and documents and records all conversations related to potential audits or other substantial communications.
  • Identifies, creates, and implements short and long-term goals and objectives with the aim of achieving successful outcomes for the programs in partnership with the community.
  • Identifies, develops, and coordinates successful approaches for marketing and outreach to secure partnerships, volunteers, and clients for all programs and services.
  • Train partners across the state and provide ongoing technical assistance to ensure compliance and successful outcomes with all subcontracts and local impact.
  • Compile reports frequently, process invoices and requests for reimbursement, and generate check requests for all programs/ grants.
  • Manage all financials, supporting documents, partner invoicing, and financials for the SNAP E&T grant.
  • Manage contractual partnerships to ensure compliance, conduct site visits, provide technical assistance and training, and provide ongoing support to partners.
  • Support and contribute to the Economic Mobility work within UWGN and across the community ensuring services are coordinated, best practices are being shared, partners are receiving necessary professional development, and policy/advocacy efforts are coordinated for the greatest impact.
  • Collaborates with the Director, of Community Impact to secure additional funding for programming and ensuring UWGN is represented at all workforce and educational conversations statewide.
  • Prepares and represents the United Way during financial audits and reviews of all contracts/ grants that are being managed by this position.
  • Ensure websites and communication newsletters are up-to-date and accurate.
  • Generate mass emails and communications for SNAP E&T in coordination with marketing
  • Keep current on the national workforce development field to further the advancement of the work across Middle Tennessee
  • Attend UW staff functions and serve on cross-functional teams as appropriate to ensure connectivity of all work.
  • Other duties as assigned.

Staff Management Tasks

  • Provides leadership, supervision, and professional development opportunities to SNAP staff to ensure they have the tools needed to successfully perform their roles and responsibilities.
  • Develops staff through ongoing coaching to create a high-performing team.
  • Provide supervision and guidance on all compliance needs for grants.



  • Bachelor’s Degree in social work, business, finance, or related field; or 5 years relevant experience


  • Program management: 3 years (SNAP E&T preferred)
  • Staff management: 3 years
  • Working with and engaging nonprofit organization leadership committees
  • Grant management, including federal grants.


  • Understanding individual struggles in the workforce and financial behaviors
  • Diverse populations and cultures and the behaviors related to financial and employment decision-making.


  • Conflict management
  • Written, oral, and technological communication.
  • Ability to relate to people of varied economic, racial, ethnic & religious backgrounds.
  • Proficiency with Microsoft Office products, especially Outlook, Word, and Excel


  • A valid driver’s license & proof of insurance


  • Mission Driven: Focuses on the needs and aspirations of the community by telling the “United Way story” to help others understand the importance of volunteering, advocate, and give
  • Effective Communication: Ability to collaborate and effectively communicate through oral, written, and technological means; actively listening, collaborating, and expressing oneself clearly, to ensure those that need specific information acquire it; plan and deliver communication that makes an impact and persuades the audience; gives positive and encouraging recognition to those that have contributed
  • Relationship Management:  Builds relationships internally and externally through communication efforts with external funders, corporate partners, individual donors, community members, and organizational stakeholders in efforts to generate enthusiasm for UWGN’s work; demonstrates credibility in all interactions; and demonstrates the ability to effectively build a network of contacts by understanding what motivates individuals and organizations to grow and sustain funding.
  • Outcome Motivated: Creates and maintains high-performance standards that capitalize on opportunities to build support for Education, Financial Mobility, and Health  by developing relationships that drive results
  • Problem-Solving/Critical Thinking: Differentiates between when supervisory input is needed and when it is not; identifies opportunities and develops plans to execute; Identifies problems, gathers facts and appropriate resources to resolve issues
  • Brand Advocate: Conducts themselves in a manner that promotes integrity, trust, and strong ethics, in order to protect the reputation and results of UWGN
  • Initiative and Creativity: Plans work and carry out tasks without detailed instructions; makes constructive suggestions; prepares for problems in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision
  • Stress Tolerance: Ability to manage stress levels while under strict deadlines by preparing for problems and opportunities in advance; ensure all programs have the materials and volunteers that are needed to ensure the program runs smoothly; ability to remain flexible.
  • Team Player: Works cooperatively and collaboratively with others to achieve collective goals; shows commitment to the team’s purpose and goals by providing members critical information that helps drive success; works effectively with different personalities across a variety of social and professional situations 
  • Strategy and Planning: Offers advice and creates plans based on analysis of issues and trends, how those link to responsibilities, capabilities, and potential of the department and organization as a whole; develops well-informed courses of action and strategies that are sensitive to the needs of stakeholders and partners

Environmental Conditions and Physical Demands:

  • Employee spends a lot of time seated; working at a desk in front of a computer monitor.  Manual dexterity is sufficient to reach/handle items and work with the fingers.
  • Employees will be required to stand for long periods of time during outreach and training.
  • Requires the employee to work externally in the community.  This may require the picking up, transporting, and delivering of supplies throughout Middle TN.  This requires the employee to be able to drive to different locations. 
  • The employee must occasionally lift and/or move up to 20 pounds.  The employee is required to stand, walk, climb, and balance.
  • Manual dexterity sufficient to reach/handle items work with the fingers and perform repetitive hand/wrist motions. 
  • Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

Additional Information


United Way of Greater Nashville provides competitive salaries and benefits.

How to Apply

Please apply at https://www.unitedwaygreaternashville.org/careers/

United Way of Metropolitan Nashville is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


  • Date Posted: January 5, 2024
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Other
  • Start Date: 02/12/2024
  • Working Hours: M - F, ; 8:00-4:30