Advocate Coordinator

Music Health Alliance

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Job Summary

About Music Health Alliance

Music Health Alliance’s mission is to #HealTheMusic by providing access to healthcare through services that PROTECT, DIRECT, and CONNECT music professionals with medical and financial solutions. Based in Nashville, MHA is the only healthcare-centered nonprofit organization serving the music industry nationwide. We’ve provided healthcare advocacy and support at no cost to more than 25,000 clients and saved the music community more than $129M by providing advocacy and access to life-saving transplants, medicine, mental health resources, end-of-life care, and many other necessary services.

Job Responsibilities

The Advocate Coordinator (AC) plays a crucial role in supporting our healthcare advocates, serving our clients, and making a significant impact within the music community. The AC is on the frontline of MHA’s client services team providing essential client support.

Responsibilities range from identifying and expanding community resources to navigating health insurance policies, networks, and prescription coverage, researching and brainstorming to find healthcare solutions, negotiating medical bills, accessing relief funds, providing administrative support, and assisting in securing critical and life-saving care. The AC will also assist our healthcare advocates with essential data tracking and reporting to ensure operational efficiency.

Every day the AC makes a tangible difference in the lives of those we serve in the music industry. This critical role is not just about coordination — it’s an opportunity for growth. Based on the progress of the individual’s skills and development, a pathway of advancement for promotion to the role of Healthcare Advocate is in place.

Qualifications

Requirements & Qualifications
Education and Experience

• A college degree is preferred.
• Knowledge of health insurance, Medicaid, Medicare, mental health, and/or the music industry.

Skills and Abilities

• Commitment to public service: Demonstrate a strong dedication to making a positive impact on the community.
• Compassionate & empathetic: Display empathy, compassion, objectivity, and an open-minded approach in all internal and external interactions.
• Enthusiastic & self-motivated: Bring a proactive and positive attitude to the team, showing self-motivation and enthusiasm.
• Effective team player: Collaborate easily with others, taking instructions when needed and contributing to an energetic, fun, forward-thinking, and problem-solving team.
• Strong interpersonal skills: Build and maintain effective relationships with clients, colleagues, and stakeholders.
• Quick learner: Ability to grasp new concepts swiftly, adapting to evolving situations.
• Independence: Demonstrate the capability to work autonomously, ensuring timely completion of tasks. Must be a self-starter with a “can-do” attitude.
• Detail- and solution-oriented: Exhibit meticulous attention to detail coupled with strong problem-solving capabilities.
• Exceptional communication: Convey thoughts and ideas effectively through both written and verbal communication.
• Prioritization & organization: Ability to manage multiple tasks efficiently by employing strong organizational skills.
• Trust & confidentiality: Maintain the utmost trust and confidentiality in dealing with all matters related to the clients and organization.
• Technology: Proficient in Microsoft Office 360, Adobe Acrobat. A quick learner with new technology.
• Licensure: Ability to pass health insurance licensure exam (MHA will assist with licensure process upon hiring).

Additional Information

Benefits

How to Apply

Please send your resume, cover letter, and references to MHAposition@gmail.com. The position is open to be filled immediately, dependent upon applicant availability.

Details

• Date Posted: May 7, 2024
• Type: Full-Time
• Job Function: Administrative
• Service Area: Health (Physical, Mental)
• Start Date: 06/03/2024
• Salary Range: $35,000-$45,000
• Working Hours: Mon-Fri, 9am-5pm