Program Leader Certificate: Part 1 – Aligning Stakeholders with Program Mission & Objectives

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Program leaders have an enormous impact on employee retention and engagement. People do not leave a job because of the work; they leave a job because of the management. Program leaders are the translators of the organization’s strategy and implementation. Program leaders have experience in various positions such as supervisory positions as well as program management.  They play a key role in implementing an organization’s strategy and generating enthusiasm among employees to see it through. Indeed, they are the heart and soul of most organizations! This Program Leader Certificate is geared towards those who can play a pivotal role in ensuring that their programs and teams get the support needed to thrive.

Suggested Certificate Career Path:  Program Leader (Mid-career nonprofit professionals who lead teams and programs; 5-10 years serving in the nonprofit sector)

Part 1:  Aligning Stakeholders with Program Mission & Objectives with Kia Jarmon
Tuesday, July 13th, 2021 (9 - 3 pm CT)

Providing consistent stakeholder engagement can be stressful and challenging but is absolutely necessary to the growth of an organization. The support of varying stakeholder groups - including the community, staff, volunteers, board, and funders, to name a few - can be the difference between aligning an organization with its mission or creating unnecessary division. In this interactive session, program managers will learn how to effectively identify, engage, and partner with stakeholders to build a mutually beneficial outcome.  

Learning Objectives:
•    Define stakeholders, their role, and best practices for effective communication.
•    Analyze existing stakeholder groups and provide tools to strengthen the relationship.
•    Identify resources to best connect with new stakeholder communities. 

Part 2:  Performance Management and Evaluation with John Thalheimer
Tuesday, July 27th, 2021 (9 - 3 pm CT)

The driving force behind all organizations is their employees. As leaders, our success depends on the performance of our teams. Yet, if we don’t understand the foundational principles of performance management, our organization can sputter and stall out. Coaching is a proactive way to improve your team’s performance while tapping into their accountability and engagement. In this interactive workshop, you will learn the eight foundational drivers of performance and how coaching with confidence will lead to better results.

Learning Objectives:
•    Understand the eight foundational levers of performance
•    Explore how to establish employees’ performance expectations
•    Learn how to evaluate and manage your team’s performance
•    Improve coaching skills to guide employees
•    Discover the joy of performance management done right

Part 3:  Taking care of your teams; Addressing staff burnout with Candace Clippard
Tuesday, August 10th, 2021 (9 - 3 pm CT)

The past year has come with daunting, unexpected challenges both personally and professionally, for all of us. Now more so than ever is the need to take better care of our health. Be it mentally, physically, emotionally, it can be hard to know where to begin to care for yourself, much less the needs of others. So many in the sector experience burnout and are seeking better balance for their teams. Perhaps you have the desire, but don’t know where to begin to equip yourself and your team to be able to not just survive but thrive. Join Day 7 at CNM for a conversation on Leading Well.

Learning Objectives:
•    Creating a culture of self-care
•    Understanding your own story of self-care and taking practical steps in the journey for staff well-being
•    Being mindful in the prevention of burn out, that so many in the sector experience

This certificate is part of a 3-part series. You must attend each session, in addition to three electives, to complete the certificate. To sign up, register through Part 1 of the Program Leader Certificate which will automatically enroll you in the three core classes. You may view your Program Leader Certificate electives here.


July 13th, 2021 9:00 AM through  3:00 PM
Zoom - You will receive a link upon registration
United States
Workshop Price
Program Leader Certificate (Member $300 / Nonmember $600) ) $ 600.00
Certificate Details
Certificate Course Program Leader Certificate Part 1