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Nashville CARES

Health Navigator – My House

Nashville CARES


Job Summary

Summary:  As the Health Navigator, you will work with individuals at risk of or living with HIV to provide medical, educational, and social support and navigation throughout the care and prevention continuum. You will assist in increasing knowledge and awareness around HIV and PrEP/PEP, and ensuring access to testing, medical care, and support services. You will be responsible for coordinating and implementing community HIV prevention activities, conducting risk reduction HIV/STI prevention education, performing HIV and STI testing in traditional & nontraditional settings both clinical and in the community, HIV treatment adherence, general LGBTQ health promotion support, navigation and life skills-based coaching.   Contact with clients will occur in various ways including and not limited to in-person, virtual, clinical settings and during outreach activities.

Job Responsibilities

Core Navigation Duties: 

  • Provide individualized HIV and STI prevention support, information and training.
  • Conduct education sessions on risk factors and strategies to reduce HIV and STI transmission.
  • Conduct HIV and STI testing and provide results and counseling.
  • Implements and utilizes Evidence Based Practices and program interventions such as ARTAS (Anti-Retroviral Treatment and Access to Services).
  • Teach others about managing their mental, physical and emotional health, especially related to GLBTQ specific health activities, screenings, and medical and behavioral health care.
  • Document contact with clients and those in care at clinic in monthly report documents ie; RedCap
  • Adhere to strict procedures of confidentiality, release of information and data security.
  • Develop and implement program marketing and outreach of prevention and biomedical interventions.

PrEP Navigation Duties:

  • Will oversee all PrEP related issues for clinic including but not limited to:
    • Assigning PrEP navigators equitably
    • Liaise between PrEP clients, Clinic and Pharmacies, as needed
    • Create and maintain database of PrEP patients for clinic.
  • Complete all tracking and reporting requirements for outcomes and evaluation
  • Maintains appropriate professional standards and provides appropriate follow-up for consumers
  • Provides appropriate linkage and referral to relevant services to optimize health outcomes
  • Provide pro-active follow-up after medical visits to ensure client satisfaction and understanding of follow-up medical care plan, referrals and physician instructions
  • Maintain accurate daily logs records, monthly outcome reports, and files for each client
  • Arrange transportation for clients to medical / support services appointments as deemed necessary
  • Work closely with inter-disciplinary teams (educators, case managers, other staff) to engage PrEP patients in appropriate services and resources and assist with coordination of care
  • Promote consumer engagement in therapy with our clinicians, engagement with psychiatric appointments, compliance with the healthcare registry, involvement and engagement with wellness services and engagement with primary care.


Required Qualifications:

  • Minimum of 2 years’ experience providing community based social or health care services. 
  • Personal history as consumer of services for Gay Male/MSM populations
  • Strong written, oral communication, public speaking and marketing skills
  • Understanding of social determinants of health and their impact on an individual’s ability to engage in and maintain health care resources.
  • High level of proficiency with Microsoft Office software (Word, Excel, Outlook).
  • Ability to utilize an electronic client record.
  • Ability to work with sensitive information and maintain confidentiality.
  • Ability to maintain an objective and compassionate attitude in dealing with varying types of situations and personalities.
  • Ability to work 40 hours a week with some evenings, holiday and weekend work.
  • Valid Driver’s License, vehicle, and automobile liability insurance to facilitate local travel required for client/agency related business.

Preferred Qualifications:

  • Bachelor’s degree.
  •  Bilingual with verbal and written fluency in Spanish and English.
  • Experience with and knowledge of HIV/AIDS, and the LGBTQ community.
  • Previous HIV field or community health center experience.

Additional Information


Competitive Benefits Include: Medical, Dental, Vision, Disability, Life Insurance, 403b, generous paid holiday and time off policy (up to 27 PTO days accrued in first year) and more.



Nashville CARES is an equal opportunity employer committed to providing an inclusive and welcoming environment for all members of our staff, volunteers and clients. We respect equality and inclusivity for all people and will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran status, sexual orientation or gender identity. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are.


People with lived experience of substance use, incarceration, homelessness, and sex work; people of color; members of the LGBTQIA+ community; and, people living with HIV and/or hepatitis C are encouraged to apply.


The above information has been designed to indicate the general nature and level of work performed by an employee in this position. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job.




How to Apply

Health Navigator – Nashville, TN 37211 – Indeed.com


  • Date Posted: June 15, 2022
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Health (Physical, Mental)
  • Salary Range: 32,000 – 38,000 / year
  • Working Hours: 40 hrs/wk