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Volunteer and Communications Coordinator



Job Summary

The mission of Book’em is to create a more literate Nashville and ignite children’s passion for reading through book ownership and enthusiastic volunteers. We envision a future in Nashville where all children own books and know first-hand the joy and value of reading. For more information about Book’em, please visit

Job Purpose

To recruit, train and supervise sufficient volunteers to meet Book’em’s organizational and programmatic goals, develop and implement communications plans to raise awareness about Book’em in the community, perform day-to-day volunteer coordination and communications functions, and collaborate with staff, board and volunteers to fulfill our mission.

Job Responsibilities

Duties and Responsibilities

  • Recruit, place, train, supervise, retain and provide recognition for Book’em volunteers, Books for Nashville’s Kids, special events, office/warehouse, transportation, and book room needs.
  • Build relationships with businesses, universities, community organizations, and individuals who have an interest in our target populations and literacy.
  • Develop and implement a Book’em communications plan for news items, program updates, volunteer opportunities, professional development, and recognition.
  • Share news of activities and accomplishments of volunteers through news and social media outlets.
  • Build relationships with communication organizations such as print and broadcast media, social media outlets, and marketing/public relations organizations.
  • Coordinate and handle book drives and book donations. Increase book donations. Assist with book requests and book distributions.
  • Supervise two part-time after-hours volunteer group engagement specialists.
  • Recruit and supervise interns and part-time and contract employees as assigned.
  • Develop a volunteer tracking and assessment plan to set targets and report outcomes for volunteer engagement.
  • Serve as editor for a monthly Book’em e-newsletter.
  • When called upon, assist the reading programs coordinator with recruiting, training, placing and/or supervising reading role model volunteers, who are part of our Reading Is Fundamental and Ready for Reading programs.
  • Share potential revenue sources from volunteer contacts with the executive director and fund development coordinator.
  • Assist with operations, technology, marketing, social media, office functions, books, volunteers, and other duties as needed; and assist other staff members and board of directors as needed.


Knowledge, Skills and Abilities

  • Strong project planning, time management, volunteer management and organizational skills.
  • Excellent English language skills: oral, written, reading, as well as strong interpersonal communication skills.
  • Ability to work independently and proactively without daily instruction, as well as ability to work well with a team.
  • Must be comfortable working with a diverse population of volunteers, educators, business leaders and individuals.
  • Strong presentation, facilitation and social media skills.
  • Ability to compile and analyze data, meet deadlines and handle details well.
  • Proficient or advanced use of Microsoft Office programs: Word, Excel, PowerPoint, Outlook and Publisher and ability to quickly learn other software programs, including donor management software (Little Green Light) and email marketing software (Emma).
  • Valid driver’s license and vehicle insurance is required. Use of personal vehicle will be required at times.

Education and Experience Required

  • Associate’s or Bachelor’s degree.
  • Prefer one or more years of work experience in volunteer management, communications/marketing, children’s literacy/books, project management, non-profit or related field.
  • Or equivalent education and/or experience.

Environmental Conditions and Physical Demands

  • Above moderate physical activity.
  • Manual dexterity to reach/handle items, work with fingers and perceive attributes of objects and materials.
  • Ability to lift and move up to 40 pounds.
  • Employee is required to stand, walk, sit, climb and balance.
  • Final candidate must pass a thorough background check.

Work Schedule

Full-time position: 40 hours per week, primarily during normal weekday business hours (between 8 am and 5 pm Monday through Friday) with some early mornings, evenings and weekends required.

Pay Rate

Full-time position: $11-$12 per hour (non-negotiable); No health/medical benefits are available through Book’em. Paid time off for holidays, vacation and personal time included.


Additional Information


Full-time position: $11-$12 per hour (non-negotiable)

No health/medical benefits are available through Book’em.

Paid time off for holidays, vacation and personal time included.

How to Apply

Email cover letter and resume to Melissa Spradlin at

In your cover letter, please include:

  • Why this position is of interest to you
  • Why you are a good fit for this position
  • Confirmation that you are able and willing to safely perform the physical requirements of this position
  • Confirmation that the pay rate of $11-$12 per hour is acceptable to you



  • Date Posted: March 3, 2020
  • Type: Full-Time
  • Job Function: Communications / Marketing / PR
  • Service Area: Children / Youth
  • Start Date: 04/13/2020
  • Salary Range: 11.00-$12.00/hour
  • Working Hours: 40 hrs/wk; M-F, 8:00 am - 4:30 pm