Second Harvest Food Bank

Senior Program Manager, At-Risk Populations

Second Harvest Food Bank


Job Summary

We are hiring for a full-time job to join the Agency & Program Services department at Second Harvest Food Bank of Middle TN.

What you’ll do:
Summary: Serves as key liaison to Senior Director, Community Impact on all matters pertaining to federal programs. Oversees team of 6 who execute all aspects of federal programs. Primary responsibilities include program integrity and administrative workflow of the Child and Adult Care Food Program (CACFP) At Risk Afterschool Meal Program, Summer Food Service Program (SFSP), Commodity Supplemental Food Program (CSFP), The Emergency Food Assistance Program (TEFAP), and Supplemental Nutrition Assistance Program (SNAP).

Job Responsibilities

Key Responsibilities:

  • Manages and directs all federal programs to include timely and accurate application submission, staff training and monitoring, accurate recordkeeping, adherence to program rules and regulations, audit participation, TEFAP allocation and bonus requests, as well as submission of monthly claims and reports.
  • Ensures required caseload for CSFP is met, oversees annual Senior Farmer’s Market Voucher Program and manages homebound and tower delivery schedule.
  • Increases Partner Agencies and non-traditional partners trained in SNAP outreach through client and SNAP outreach efforts.
  • Responsible for team of 6 and directly supervises 4: Federal Programs Coordinator, Drivers and Client Outreach Manager.


When & Where: Typical Monday – Friday daytime schedule of 8 AM – 4:30 PM to work primarily out of our distribution center in Nashville, TN. Occasional evening and Saturday work may be required for Afterschool Program, special activities or events. On occasion, other duties may be necessary, as well as responding to issues outside of normal working hours (e.g., disaster response, community events, special food distributions, meetings within a county, etc.)


Is this you?

  • Education: Associate’s degree required. Bachelor’s degree preferred.
  • Experience: 2+ years of related experience and/or training required.
  • Skills: Demonstrated knowledge with at least one of Second Harvest’s participating federal programs’ (CACFP, SFSP, CSFP, TEFAP & SNAP) guidelines and requirements; seamlessly interacts with persons of various social, cultural, economic and education backgrounds; appropriately presents information and data in written, electronic, and oral forms to diverse target audiences; uses computers and Microsoft programs to manage scheduling and communications, produce letters, educational materials, and spreadsheets; general accounting and business practices to effectively manage a budget; establishes and maintains cooperative working relationships with co-workers, program partners, and the public; analyzes technical data using logic and quantitative reasoning.
  • Other requirements: our pre-hire process requires acceptable results from the following: professional reference feedback, criminal background check, Motor Vehicle Record and a pre-employment drug test. Current Driver’s License and automobile insurance are also required. Criminal backgrounds are evaluated on a case-by-case basis considering several factors (timing, frequency, severity and job relation).

Additional Information


What Second Harvest has to offer:

Work with a purpose: As one of Middle Tennessee’s largest nonprofits, our local hunger relief work is uniquely rewarding, hands on and solutions oriented. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results. Our mission is to feed hungry people and work to solve hunger issues in our community. In the 2020 fiscal year, we distributed more than 41 million pounds of food to more than 460 Partner Agencies, providing more than 36.9 million meals to hungry children, families, and seniors throughout our 46-county service area. A career with Second Harvest ensures that you not only earn a paycheck, but also help your local community through meaningful work. If you are passionate about serving your neighbors in need and are committed to our mission of ending hunger, we invite you to join our 120+ person team in the fight against hunger, as we work to achieve our vision of a hunger free community.


Award-winning workplace: we are a best-in-class workplace because we are passionate and people-focused – we listen, respect, care and challenge each other, so that our community can count on us for our critical work. Our employees have identified us among The Tennessean’s Top Workplaces seven times based solely on employee surveys and feedback. We are invested in our team and offer frequent whole-person wellness opportunities through our Harvest Wellbeing Program. We focus on staff physical and mental health, financial empowerment, personal and professional development as well as social and community engagement. There is ample opportunity to be engaged and grow with Second Harvest.


Compensation & Benefits: Second Harvest is proud to offer rich and affordable total compensation packages. Total compensation for full-time employment includes many benefits, in addition to base pay. The time off policies include: 10 holidays, 12+ vacation, 12+ sick and personal time as required by law. Traditional benefits offered include medical (employee-only coverage paid 100% by employer) dental and vision. Additional available benefits include retirement (with a generous employer match), disability insurance (short and long-term), life insurance as well as long-term care insurance.


Diversity, Equity, Inclusion & Equal Employment Opportunity: Second Harvest embraces a philosophy that recognizes and values diversity. We want our employees to reflect the diversity of the communities in which we serve. Our goal is to attract, develop, retain and promote a talented and diverse workforce in a culture where all employees will contribute to their fullest potential. We provide equal employment to all applicants and employees regardless of race, religion, color, gender, disability, national origin, ancestry, age, veteran status, sexual orientation, genetic information or other legally protected characteristics.

How to Apply

Think this sounds like a role and workplace where you would thrive? Apply now!
You can express interest in joining our team, in any of the following ways:

  1. Online: employment application on our website – Resume and cover letter can be uploaded with applications on the website as well.
  2. Email: Resume and cover letter can be sent to our Human Resources team at
  3. In-person: applications can be completed by visiting us on-site at any of our distribution centers, locations can be found on our website at

Thanks for your interest in working for Second Harvest Food Bank of Middle TN. We love it here and think you will too.


  • Date Posted: August 17, 2021
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Children / Youth
  • Working Hours: M-F, 8 AM - 4:30 PM