Meet our 2022 Salute to Excellence Finalists!

Tennessee Housing Development Agency

Senior Business Systems Analyst

Tennessee Housing Development Agency

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Job Summary

Responsible for professional information systems software analytic work of moderate difficulty relative to applicable computer systems; provides continued support to users with respect to applicable system functions and operations. 

Job Responsibilities

  • Ensures organization’s compliance with all State, Federal, or other requirements relative to division software systems.
  • Acts as liaison for program division staff with software vendors, processing and coordinating all custom development requests and demos for new or additional software
  • Assists with the development of policies and procedures relative to division software systems.
  • Assigns rights and authority access to division software systems, including both internal and external systems.
  • Assists with identifying the need for software enhancements and corrections relative to division software systems; reviews program design with division staff to ensure compatibility with needs.
  • Coordinates all software enhancement updates as assigned for specific division systems,; examines deliverables for adherence to organization and division standards to ensure that both user and system requirements are being met
  • Designs, develops, executes, and modifies data reports from the appropriate division or agency system and any other required external organization to meet agency reporting needs or Federal/State audit requirements.
  • Provides technical assistance to division staff regarding division-specific software systems; maintains software documentation, including technical procedural documents.
  • Researches proposed Federal and State regulation changes for division-specific automation systems and recommends and/or assists in any necessary modifications, upgrades, or changes.
  • May assist with the design of new computer programs by analyzing business requirements, constructing workflow charts and process-flow diagrams, studying system capabilities, and writing functional and non-functional system specifications.
  • Utilizes the Information Technology (IT) ticket tracking system per divisional procedures to document and prioritize all work requested from program division staff.

Qualifications

  • Bachelor’s degree in information technology, public administration, business administration, or related field.
  • Three years of experience in business process analysis, major computer system implementations, change management, and/or major analytical or research studies.

Additional Information

Benefits

THDA offers an excellent benefits package:  medical, dental, vision, and life insurance options; disability insurance; retirement plans; flexible benefit pre-tax accounts for medical, dependent care, transportation, and parking; annual leave and sick leave that begin accruing after the first month of employment; and 11 paid holidays per year.  We also offer work-life balance opportunities through alternative work schedules, flexible schedules, and telecommuting.

How to Apply

APPLICATION MUST BE COMPLETE AND RESUME ATTACHED FOR CONSIDERATION.

PLEASE VISIT OUR WEBSITE AT WWW.THDA.ORG AND FOLLOW THE ONLINE APPLICATION INSTRUCTIONS.

Details

  • Date Posted: June 15, 2022
  • Type: Full-Time
  • Job Function: Information Technology
  • Service Area: Housing