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Park Center

Recovery Support Coordinator II

Park Center


Job Summary

This position is an advanced practitioner of recovery support services in a Permanent Supportive Housing program model, offering both Housing First and Sober Living options. The PSH Coordinator will serve Park Center members as a member of a recovery-oriented, housing-focused intensive case management (ICM) team.

Job Responsibilities


  • Member Support Duties:
    • Engage residents in vivo utilizing a trauma lens and cultural humility to quickly establish trust and build rapport.
    • Provide recovery-oriented tenancy support by taking a strengths-based, person-centered approach.
    • Partner with PSH members to help them achieve goals that are personally meaningful to them, extending beyond those areas traditionally addressed by clinical care.
    • Support PSH members in recovery by offering experience with whole health recovery that includes addressing the wellness of both mind and body.
    • Coach PSH members on independent living skills, connect with community resources and develop systems to support sustainability.
    • Encourage PSH members to engage with their community through employment, volunteering, and/or recreational/social activities.
    • Assist PSH members with developing interpersonal skills to connect with their housemates and neighbors, and to expand their natural support system.
    • Create, maintain, and review documentation for agency and funding requirements within all designated deadlines.

Public/Staff Relations:

  • Communicate with internal and external partners utilizing telephone, email, and chat.
  • Communicate regularly with the Permanent Supportive Housing team to meet the needs of residents.
  • Develop effective working relationships with human services organizations.

Value cultural competence and diversity

  • Collaborate with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.
  • Take deliberate steps to increase your own cultural competency by attending trainings, events, discussions, workshops, etc.

Other duties as a member of the Permanent Supportive Housing team:

  • Attend all staff and supervision meetings.
  • Assist with program events and outings.
  • Participate in on-call rotation.
  • Maintain schedule flexibility in the event of after-hours responsibilities.
  • Maintain good attendance and informs supervisor in advance of time off.
  • Complete Relias Learning courses by the deadline.
  • Follow all Personnel Policies and uphold Park Center’s Code of Ethics.
  • Perform all other duties assigned.


  • Must have at least 3 years of experience working in a human services field.
  • Able to demonstrate strong recovery support competencies and ethical behaviors.
  • Must have proven written and verbal communication skills and computer literacy.
  • Bachelor’s degree in a human services field required, Social Work preferred (BSW).
  • Master’s degree in a human services field preferred, Social Work preferred (MSW).
  • Must have a valid Tennessee Driver’s License.
  • Must be able to show proof of personal automobile insurance.


  • Modified remote work available for this position, shared workstation in the office.
  • Able to operate with many distractions.
  • Routine office environment.
  • Able/willing to use a vehicle to transport members.
  • Able/willing to operate a large van/bus to transport clients.


  • Able to sit for long periods of time.
  • Able to move or lift over ten pounds.

Additional Information


  • 403(b)
  • Dental
  • Vision
  • Health

How to Apply

Apply on our website:


  • Date Posted: August 20, 2023
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Housing
  • Salary Range: $22.68-$24.04
  • Working Hours: M-5, 8:00am-4:00pm