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Friends Life Community

Program Coordinator

Friends Life Community


Job Summary

At Friends Life, we help adults with intellectual disabilities grow personally and develop socially and empower them to discover their calling within the community and the world. Together, we’re moving toward a more fulfilling life for our Friends and peace of mind for their families.

The Program Coordinator position is a direct service position designed to support the daily operation, assisting in curriculum delivery in all program areas. This position will positively impact the organization and its clients (adults with intellectual & developmental disabilities) through the support of classes and projects that teach skills to enhance clients’ self-control, active participation, and social skills.

This position will represent the mission of Friends Life and will incorporate its core values and teaching principles into daily curriculum and program execution. This position will work directly with clients throughout all programs and will participate in all client skill-building and support in order to decrease dependency and meet client and programmatic goals.

Program Coordinators are expected to bring excellence to program implementation. A successful Program Coordinator will exemplify sound judgment and decision-making, organization and planning skills, and will actively execute programmatic plans in collaboration with co-workers and volunteers. Successful implementation of programs will result in clients learning valuable skills that are practiced within and outside the program, clients increasing their socialization with peers and community members, clients improving their self-advocacy and independence, and Friends Life Community advancing its brand and its positive community reputation.

Job Responsibilities

Program Support

  • Create content and curriculum to build skills and deliver services that maximize individual and group outcomes.
  • Execute curriculum as developed for assigned classes.
  • Maximize efforts in collaboration with volunteers to successfully implement assigned classes.
  • Demonstrate best practices, inclusion, empathy, communication, and relationship-building
    with clients to model expected behaviors with community partners and members of the larger
  • Provide sound judgment and decision-making in order to support the safety and overall well-being of all clients.
  • Implement program area goals and measure progress, as directed

Community Collaboration

  • Represent FLC in a professional manner and increase positive awareness of the mission and brand
  • Incorporate opportunities for clients to be actively involved in community activities and to educate the general community on the strengths of the clients and the value of inclusivity
  • Demonstrate and increase awareness of the Friends Life Community brand as experts in the field of disability services and leaders in innovation and creative problem-solving to improve opportunities for people with disabilities

Event Support

  • Support staff specialists at events to showcase client work and increase community engagement.
  • Support in evening/weekend activities such as Social Club Events, Friends’ Treat Truck events
  • Collaborate with team members to advertise, execute, and meet event objectives.

Other Duties

  • Support all program goals and team members in overall organizational goals.
  • Fulfill organizational policies and procedures.
  • Mentor and coach co-workers and volunteers in organizational culture, values, and policies with positive attitudes and hold coworkers accountable for exceptional service delivery and professional program implementation.
  • All duties assigned by the supervisor.
  • Please know that there are some evening/weekend events that staff may be asked to assist in working. 

This position is expected to participate in the day program. Activities will include daily exercise with the clients, physical activity during community outings, class instruction which includes walking, and active participation with clients.

This position is a human services position, working directly with clients with intellectual and developmental disabilities. This work is most successful when the employee is intentional about self-care to avoid compassion fatigue and professional burnout.


Qualifications Include:

  • Belief in the organization’s mission and the willingness to share the FLC brand script with others.
  • At least 1 year of experience working with individuals with intellectual and developmental disabilities is preferred, but not required
  • Demonstrated ability to teach skills.
  • Ability to give direction and feedback to others to accomplish program goals.
  • Willingness to learn and receive feedback.
  • Demonstration of core values: innovation, community, inclusion.
  • Ability to execute programming and projects with a team.
  • Active demonstration of professionalism and good judgment throughout all work.
  • Understand and demonstrate policies and procedures, safety procedures, and sustain certification of CPR and First Aid.

Additional Information


Paid Time Off of 80 hours annually with additional Sick Time offered.

Closed for 11 various holidays throughout the year.

Medical, dental, and vision benefits offered.

Simple IRA and other investment opportunities are available.

How to Apply

Please submit your cover letter, resume, and 2 references via email to shea@friendslife.org.


  • Date Posted: August 28, 2023
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Social / Human Services
  • Start Date: 09/05/2023
  • Salary Range: $18.00 per hr
  • Working Hours: 40 hrs/wk; M-F 8a-5p