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Mid-Cumberland Human Resource Agency WorkForce

One-Stop Operator for WorkForce Services – Southeast, TN

Mid-Cumberland Human Resource Agency WorkForce


Job Summary

This individual is responsible for coordinating and providing formal and functional supervision to American Job Center Staff and partner programs. A major component of this position involves creating staffing plans, ensuring coordination of partner programs and providing means to meet common operational needs for the American Job Centers throughout the Southeast Local Workforce Development Area. This position works under the direction of the One Stop Administrator and is responsible for the timely completion of required paperwork for Mid-Cumberland Workforce Services, the Local Workforce Development Board and the State of Tennessee. Meticulous attention to detail must be given to all paperwork, forms and training development materials.



  • Graduation from an accredited four-year college/university in Human Services or related field
  • Excellence in oral, written, and computer-based communication skills
  • Ability to utilize technology to enhance the range and quality of workforce development services to job seekers and businesses of the Local Workforce Development Area
  • Extensive knowledge of the Workforce Innovation and Opportunity Act and American Job Center One-Stop legislation
  • Excellence in computer software applications including word processing, data base management, spreadsheet management and extensive knowledge of the state VOS system
  • Prior experience in working directly with diverse and priority service populations
  • Experience in writing grants, RFPs and other applicable research experience

Additional Information


Will be discussed.

How to Apply

Send resume and cover letter to


  • Date Posted: March 18, 2020
  • Type: Full-Time
  • Job Function: Human Resources
  • Service Area: Children / Youth