Mid-Cumberland Human Resource Agency

MMS/CCP Program Technician

Mid-Cumberland Human Resource Agency


Job Summary

The position is located out of the Dickson County office and involves the Misdemeanor Management Program & Community Corrections Program which supervises and monitors offenders on probation judgements. This position is associated with and includes the assembly of materials, composes, and types routine correspondence, reports, and other material

Job Responsibilities

Answers telephone and gives information to callers or routes calls to appropriate officials. Establishes and maintains a filing system for various types of records, forms and correspondence. Assists staff as required in making arrangements for meetings, scheduling appointments, etc. Assembles data or narratives for report purposes and occasionally summarizes such data in oral or written form. Document supplies needed and forward to administrative staff.  Assist Probation Officers with technical and clerical tasks. Works extensively in our case management database and is required to maintain scheduling and online payments. May complete Pre & Post Sentence Report as directed.


High School degree or equivalent. Knowledge of modern office practices, procedures, and equipment; knowledge of business English and arithmetic; knowledge of the procedure of organizing and writing administrative reports; ability to evaluate situations and make decisions; ability to express ideas clearly, concisely, and convincingly ability to type accurately. Must show the ability to establish and maintain an effective working relationship with the public and other employees.  The Knowledge of principles and methods of bookkeeping, accounting and application thereof; Knowledge of computer systems and data bases; ability to make arithmetic calculations accurately and direct the flow of a considerable volume of detailed work.

Additional Information


Vision, Dental, & Medical Insurance, mileage reimbursement, 12 paid holidays, vacation, sick leave, and a generous pension retirement package through Tennessee Consolidated Retirement Systems (TCRS). 

How to Apply

Send resume to Jamie Norman Jamie.Norman@mchra.com


  • Date Posted: October 8, 2021
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Community Development
  • Working Hours: M-F