Greater Nashville REALTORS

Member Services Coordinator & Receptionist

Greater Nashville REALTORS

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Job Summary

Greater Nashville REALTORS®, a 6,200 plus member REALTOR® trade association, is currently accepting resumes for the position of Member Services Coordinator & Receptionist, one full-time position with two functions. Reporting to the Director of Membership, the Member Services Coordinator & Receptionist is primarily responsible for creating a warm and pleasant environment for visitors. As receptionist, this person answers incoming calls with basic knowledge of meetings, classes, and events that the association hosts while also providing general information related to REALTOR® membership. As Member Services Coordinator, this person will work directly with the Membership Department to provide services and up to date information for our members, and share database updating responsibilities.  

Job Responsibilities

  • Open and close office
  • Greet and assist visitors
  • Maintain the appearance of the lobby, REALTOR® Store and conference rooms
  • Answer incoming calls providing general information related to REALTOR® membership and association events
  • Answer/transfer calls to the appropriate staff member, check and respond to voicemails and emails
  • Maintain inventory of the REALTOR® store and SentriLock products
  • Log incoming checks daily into Excel
  • Receive, sort, distribute all mail and packages to the appropriate department
  • Assist all departments as needed

Specific requirements include working directly with the Membership Department on but not limited to:

  • Application process
  • Office transfers
  • Dues and billing
  • Database maintenance 

Qualifications

  • High school diploma, G.E.D. or equivalent required
  • Experience in customer service, real estate, or a related field preferred
  • Knowledge of REALTOR® membership preferred   
  • Excellent communication and interpersonal skills
  • Excellent computer skills and ability to learn a new database
  • Ability to work independently or on a team
  • Middle Tennessee residents preferred

Additional Information

Benefits

  • Simple IRA: match employee contribution up to 3% of salary
  • Medical Insurance: 100% paid for employee – high deductible health plan with HSA
  • Dental and Vision: 100% paid for employee
  • Life Insurance: $15,000 of life insurance paid 100% for employee
  • Long Term Disability: Plan provided by Greater Nashville REALTORS®
  • Vacation days (based on number of years employed by Greater Nashville REALTORS®)

How to Apply

Submit cover letter and resume to angela@greaternashvillerealtors.org and jenifer@greaternashvillerealtors.org. Email submissions only. Please include Member Services Coordinator & Receptionist in subject line. No phone calls please. Salary based on qualifications and experience.

Details

  • Date Posted: October 14, 2021
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Other
  • Start Date: 11/05/2021
  • Salary Range: 30,000-32,000
  • Working Hours: 40 hours, 8:30 am - 5:00 pm