CNM Equity Workshops are discounted throughout 2022! Learn more and register today!

Cross Point Church

IT Support Specialist

Cross Point Church

Apply

Job Summary

Maintains information technology strategies by implementing and researching strategic technological solutions.

Job Responsibilities

· Documentation of administrative work, IT projects, and support tickets
· Installing and configuring computer hardware operating systems and applications
· Guiding staff or volunteers through a series of actions, either face to face or remotely, to help set up systems or resolve issues
· Troubleshooting system problems by diagnosing and solving hardware or software faults
· Management and protection of Cross Point network infrastructure. This includes but is not limited to Security Appliances, Switches, Wireless Infrastructures
· Providing support, including procedural documentation and relevant reports
· Prioritizing and managing many open cases at one time
· Testing and evaluating new technology
· IT Onboarding, development and training
· Involvement with volunteer team & contractors in accomplishing technical goals for Cross Point
· Ensure that new and existing staff have technology needed for ministry purposes and are
trained on the tools that Cross Point utilizes
· Support of web and campus to campus streaming technologies
· Other IT-related tasks as needed

Qualifications

· Heart for things that need electrical power or run on the interweb
· Strong communicator
· Administrative and task oriented
· Personable
· Prior experience working in Information Technology
· Experience with Apple product support and management (MDM)
· Experience with Google Workspace Administration (or similar)
· Knowledge or experience with networks, managed switches, router management, and knowledge of wireless a plus, but not required.

Additional Information

Benefits

Medical, dental and vision are paid for by Cross Point for the individual, as well as a cell phone stipend provided. We offer 403(b) retirement, long-term and short-term disability, as well as life insurance. We have a flexible PTO plan, and this role also has a flexbile schedule.

How to Apply

Head to https://crosspoint.tv/it-support-specialist-application/ to apply!

Details

  • Date Posted: March 30, 2022
  • Type: Full-Time
  • Job Function: Information Technology
  • Service Area: Religious
  • Working Hours: Sunday - Thursday