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High Hopes Development Center

Intake Coordinator

High Hopes Development Center


Job Summary

Reports to/Directly Supervised by:

Clinic Office Manager


Job Responsibilities

Job Responsibilities:

  • Complete initial intake phone call for therapeutic services
  • Enter demographic, financial, and clinical information into practice management computer system (Raintree)
    • Make new patient chart
    • Complete insurance verification
    • Request, obtain, and input physician prescription
  • Schedule initial therapy evaluations and notify therapist
  • Make reminder phone calls to caregivers
  • Review upcoming scheduled evaluations for completed caregiver paperwork and physician prescriptions
  • Obtain annual referral renewals from physicians
  • Participate in annual HIPAA training
  • Provide support and occasional coverage for the front desk admin team
  • Attend staff meetings
  • Miscellaneous
    • Work as a team with therapists, teachers, and administration to ensure smooth and safe operation of High Hopes
    • Communicate with families and others in a positive and consistent manner
    • Serve as an ambassador for High Hopes to families, other professionals, and the community
    • Actively participate in 1 fund raising event at High Hopes
  • Other duties as assigned



  • Bachelor’s Degree preferred or minimum of 2-3 year’s related experience and/or training; or equivalent combination of education and experience.
  • Excellent organizational skills required
  • Strong verbal and written communication skills required
  • Strong working knowledge of MS Word, Outlook, & Excel
  • Experience with clinical practice management software program(s)

Additional Information



How to Apply

Please email your resume and cover letter to: 

Whitnie Clark


  • Date Posted: May 11, 2020
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Children / Youth