Health Resource Navigator

Martha O'Bryan Center

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Job Summary

HEALTH RESOURCE NAVIGATOR

Martha O’Bryan Center (MOBC) is searching for a Health Resource Navigator to join our Family Success Network team.

ABOUT MARTHA O’BRYAN CENTER

A dynamic anti-poverty nonprofit organization with deep community roots, Martha O’Bryan Center (MOBC) serves low wealth families and children in Middle TN.  Our mission – We assist families rise above poverty in one generation.  Operating 10 sites in Nashville and working collaboratively across Middle TN, our headquarter services are in Nashville’s Cayce Place Homes. 

Recognized for building new service models that expand the “opportunity landscape” for families, working with MOBC means contributing to a culture of innovation, collaboration and leadership.   Over 8,000 people are directly served annually across two program pathways – EDUCATION including early childhood, youth development, k-8 charter schools, high school Academic Student Unions, post-secondary support and FAMILTY ECONOMIC MOBILITY including parent empowerment, adult education and post secondary services, career support, preschool care, food security, and family/crisis counseling.

 

POSITION SUMMARY

MOBC’s Health Navigator works directly with participants in a collaborative process to help identify and achieve children, caregiver, and family health and wellness goals.  In order to help families increase employment and family self-sufficiency, the health navigator helps caregivers identify community resources and overcome obstacles to quality health care. Frequent barriers include access to healthcare services, insurance or lack thereof, health literacy, transportation, and childcare. The Health Navigator also works in close collaboration with MOBC’s Therapist and Family Success Coaches and serves as an advocate during pediatric and family wellness checks, providing a consistent understanding of one’s medical history.

MOBC Family Success Network

Beginning in 2017, MOBC conducted a Human-Centered Design Process with Cayce residents to incorporate lessons learned from its Academic Student Unions and recast its early childhood education programming as two-generational, whole-family programming. Our goal was to create an accessible and inclusive third space where community members would belong, to develop a two-gen framework that provides families with the tools, opportunities, and networks necessary for educational success, economic security, and holistic wellbeing, and to surround families with a team of support that would empower and uplift families to their individual goals. The resulting Family Success Network combines MOBC and partner services in a single setting, serving the child and parent together with coordinated hours. Offerings include early learning interventions, parent education, high school equivalency prep, college/career coaching, health and wellness supports (developmental screenings, nutrition workshops, health advocacy), family and couples counseling, crisis supports, and recreation and fellowship opportunities. Together, these services address key indicators surrounding education, employment, health/wellbeing, and social capital. Family-Centered Coaching lies at the heart of this new framework, with families served as an interconnected unit with coexistent goals. Based on assessment of strengths, needs, and wellness, families will be assigned a Family Success Coach and a tiered level of support. This includes regular one-on-one coaching and trauma-informed care coordination.

 

This is a grant funded position. MOBC is currently working toward sustaining this role, however, funding for this position is only guaranteed till June 30, 2023.

Job Responsibilities

JOB RESPONSIBILITIES

• Leads and participates in family workshops (developmental supports, pediatric health topics, nutrition, and healthy parenting strategies, etc.)
• Completes regular screening for needs related to social determinants of health and develop care plans
• Manages and coordinates referrals to community resources.
• Maintain a working knowledge of state, local, and county resources.
• Educate families, community members, and MOBC stakeholders about community resource options
• Establish and maintain good working relationships with various stakeholders and community groups and maintain good customer service skills.
• Connect families to other community resources including but not limited to employment and training programs, food shelves, public assistance, SSI and SSDI, childcare, transportation, and subsidized housing opportunities.
• Serve as an advocate during Family Success Network participants’ wellness checks, providing consistent understanding of one’s medical history and working with local health providers to coordinated care.
• Conducts home visits as needed with members of the Family Success Network staff
• Actively makes efforts to seek out and build health and wellness partnerships to provide additional services, supports and care to those in the FSN.
• Leads MOBC’s effort to build strategic pediatric and family care partnerships, working to ensure a continuum of care and expand FSN services to diagnosis and treatment.  
• Helps administer FSN assessments and work toward FSN goals.
• Maintains up-to-date contact information about commonly used community resources.
• Provides appropriate community resource materials to clients.
• Refers clients with behavioral health or substance use concerns to resources for further assessment, intervention, and treatment.
• Develops a strategy and plan for gathering and monitoring client, family, and community feedback
• Educates families, community members, and MOBC stakeholders about healthcare options available through the Affordable Care Act and all other potential applicable plans.
• Assists uninsured clients and families in completing and filing Medicaid or assistance program applications with the appropriate agency.
• Ensures insurance availability and enrollment educational materials are up to date and readily available to clients and community members.
• Advocates for family’s health care needs
• Educates and guides families on disease prevention and healthy lifestyle habits
• Understands the changes in health promotion throughout the aging process
• Managing overall client care regarding lifestyle and development issues
• Emphasizing preventative care and disease management

Qualifications

Our ideal candidate will have:

• Bachelor’s degree in public health, nursing, or related field
• Minimum of two years of experience working with young children and families, particularly those living in poverty.
• At least one year of experience in community outreach and/or insurance enrollment, or similar area (healthcare focus preferred)
• Trauma-Informed Care training, family-centered coaching, conscious discipline, and ACES preferred.
• Ability to communicate effectively, in verbal and written form, with retail and medical partners at various levels, client, family members, physicians and representatives of the community.
• Sound understanding of all federal and state regulations including HIPAA and OSHA.
• Knowledge of disease prevention.
• Strong interpersonal skills; excellent customer service skills.
• Excellent verbal and written communication skills.
• Maintains a high level of confidentiality regarding sensitive information.
• Maintains credibility through sincerity, honesty, and discretion.
• Builds and maintains positive relationships with internal and external constituents.
• Strong organizational skills.
• Strong time management skills; uses time effectively; consistently meets deadlines.
• Computer literate including familiarity with word processing, spreadsheet, database, desk top publishing software, email and the internet. Knowledge of Google Suite and Microsoft Office.

Additional Information

Benefits

How to Apply

HOW TO APPLY:

1. Please use the following link to access our career page: https://secure2.entertimeonline.com/ta/MOBC.careers?CareersSearch

2. Choose “Martha O’Bryan” from the Categories drop down box.

3. Click on the Job Title to be directed to the position description, and to apply.

Details

• Date Posted: September 2, 2022
• Type: Full-Time
• Job Function: Programs and Service Delivery
• Service Area: Health (Physical, Mental)
• Salary Range: $48,000-$55,000
• Working Hours: 40hrs/wk