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National Museum of African American Music

Events Coordinator

National Museum of African American Music

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Job Summary

The NMAAM Events Coordinator will assist in the events sales process and coordinate production of Museum events. The incumbent will ensure events are successful and cost-effective, paying attention to budget, time constraints and museum guidelines. The NMAAM Events Coordinator is, above all, a project manager who understands marketing and sales techniques. Key skills include generating fresh ideas and being organized.  

About NMAAM – NMAAM is the only museum dedicated to educating the world, preserving the legacy and celebrating the central role African Americans played in creating the American soundtrack. The Museum shares the story of the American Soundtrack, integrating history and interactive technology to bring the musical heroes of the past into the present.

NMAAM is an equal opportunity employer.

Job Responsibilities

Essential Duties and Responsibilities:

Sales Support

  • Qualify and send initial correspondence for all leads and inquiries that come through the Events inbox, emails, phone calls, etc., as well as build events in the Planning Pod.
  • Answer phone and monitor voicemails
  • Provide coordination of the sales process including contracts, event timelines and invoicing.

Event Coordination

  • Service all Internal Events (Trainings, Education, Development, and Executive Events); this includes reserving space, creating resumes
  • Assist in event planning from start to finish according to requirements, target audience and objectives
  • Come up with suggestions to enhance the event’s success
  • Supervise all staff (event coordinators, caterers etc.)
  • Approve all aspects before the day of the event
  • Ensure event is completed smoothly and step up to resolve any problems that might occur

Logistics and Reporting

  • Prepare budgets and ensure adherence
  • Source and negotiate with vendors and suppliers
  • Coordinate 3rd party personnel (DJs, waiters etc.)
  • Coordinate all operations
  • Analyze the event’s success and prepare reports

Qualifications

Education and Experience:

  • High school diploma or equivalent; bachelor’s degree in marketing, hospitality, event management, or related field a plus
  • 2+ years of event planning experience
  • One or more years of administrative support experience with an emphasis in sales preferred.
  • Skilled in project management
  • Knowledge of KPIs and marketing techniques for event management
  • Computer savvy; proficient in MS Office

Knowledge/Skills/Abilities

  • Supports the mission, vision and strategic goals of NMAAM to serve both internal and external customers.
  • Excellent verbal and written communication skills, interpersonal, organizational, and time management skills.
  • Conducts self in a professional manner; maintains appropriate professional appearance.
  • Follows and supports policies and procedures of NMAAM.
  • Participates as a team member utilizing a collaborative style to achieve mutual goals.
  • Organizational skills and ability to manage multiple projects simultaneously
  • Timely follow up and ability to adhere to deadlines
  • Excellent communication skills demonstrated through clear, concise verbal and written communication
  • Ability to act as ambassador of NMAAM and demonstrate confidence in knowledge of the history, brand values, vision, and direction
  • Outstanding negotiation ability
  • A knack for problem-solving
  • Customer-service orientation
  • Substantial portfolio of successfully managed events
  • Sales skills and an aptitude for building productive business relationships
  • Able to oversee multiple projects independently

All Staff Duties:

  • Serves as leader to assure strong communications between NMAAM and all external constituents.
  • Actively seeks to learn the history of NMAAM.
  • Supports and promotes the museum’s mission.
  • Assist in the planning and implementation of special events.
  • Attend staff meetings.
  • Performs other duties as assigned.

Additional Information

Benefits

The Event Coordinator role is eligible for all NMAAM employee benefits including 

  • Employer-subsidized Medical, Dental, Vision coverage options
  • Healthcare Savings Account
  • Employer Paid Short-Term Disability Coverage
  • Voluntary Supplemental Life and Long-Term Disability
  • Employer-Paid Convenient Care Plus Telemedicine Program
  • NMAAM Retirement Readiness 401(k) Plan – employer matched, safe harbor – 100% match for the first 3% of contribution, 50% match for the next 2% of contribution. Maximum match is 4% on a 5% employee contribution
  • Employer-Paid Employee Assistance Program (Free Counseling and Work Life Services)
  • Eligibility for Public Service Student Loan Forgiveness
  • Generous Paid Time Off
  • 24/7 On-Site Subsidized Parking
  • Amplify Museum Store Discount
  • Free or Discounted Entry to Local Venues including Cheekwood, Frist Art Museum, Country Music Hall of Fame  and more!
  • Discounts to Fifth and Broadway merchants and restaurants and preferred rates at many local hotels

How to Apply

NMAAM offers a comprehensive and competitive benefits and compensation package that includes medical, dental, and vision coverage, telemedicine program, generous paid time off, and a matched 401(k).

To apply, please follow this link

NMAAM is an equal opportunity employer.

Details

  • Date Posted: October 19, 2022
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Arts / Culture
  • Salary Range: $21 - $24 per hour