Salute to Excellence Event Sponsorship Opportunities are NOW open! Click to learn more!

Nashville CARES

Employment Program Manager

Nashville CARES


Job Summary

Are you passionate about your work, but need the support and flexibility to sustain your personal life and responsibilities?  Are you seeking an opportunity to grow your skills as a social services professional and program manager?  Do you love helping clients learn the skills needed to gain employment?  Do you enjoy working with clients and coworkers of diverse backgrounds and want to be in an environment that both challenges and supports you? 


Nashville CARES is seeking candidates with a diversity of work and life experience to manage our Employment Program.  This position is responsible for the design and implementation of direct client services as well as the development of a network of employment and social service partners. The role’s duties emphasize individualized, strengths-based case management to empower clients to gain and maintain employment. These client centered goals are then supported and implemented through on-site services and the referral network that the Employment Program Manager has developed. The ideal candidate will have prior experience in employment programs.


Our goal is to maintain a supportive working environment for staff while also delivering excellent service to our clients.  This position provides opportunities for growth within the agency and also serves as an excellent chance to build skills as a program manager to help you in your future career goals.  At Nashville CARES, we believe just as strongly in an actual work-life balance as we do in our mission statement and are seeking candidates who feel as that is as important as we do.  If you love working with clients to gain and maintain employment, have a good sense of humor, have great problem-solving skills and boundaries, believe in the importance of meeting clients where they are, and hope to grow with an organization in your next role, this might be the position for you.


Please submit your resume and a COVER LETTER explaining why you are specifically interested in this position to be considered.

Job Responsibilities

Primary Job Responsibilities

Direct Client Assistance:

  • Complete Employment Program Assessments for all clients entering the program
  • Help clients identify short-term and long-term goals related to self-sufficiency and career development
  • Support clients in connecting with educational resources, as needed
  • Assist clients with developing the skills needed to obtain employment
  • Develop resumes and other application materials with clients
  • Assist clients with identification of appropriate job opportunities
  • Coordinate barrier removal through financial, nutritional, clothing, and other assistance programs
  • Liaise with the client’s primary medical case manager to ensure service provision


Program Management:

  • Maintain a written program plan to outline services and goals
  • Maintain program pages, referral systems, and listservs
  • Track client enrollments, program metrics, and other documentation for reporting
  • Document individualized client progress reports


Network Development:

  • Establish and maintain relationships with community employment and financial stability resources.
  • Establish and maintain relationship with community hiring managers, HR teams, and business owners to develop job placements with a specific focus on temporary to permanent employment options and employers that provide on-the-job training.
  • Research and develop referrals for client skills training and educational programs
  • Coordinate client access to financial literacy resources, as needed



Required Qualifications/Skills:

  • Bachelor’s degree in social work or related field
  • Minimum of 2 years’ experience providing community based social services; experience in Employment programs strongly preferred
  • Knowledge and skills to work with individuals who have barriers to employment
  • Understanding of the external factors that impact an individual’s ability to obtain and maintain employment
  • Proficiency with a variety of technology, including Microsoft Office software (Word, Excel, Outlook), electronic health records (training provided), and general Windows PC and cell phone technology
  • Ability to coordinate with team members and community partners to best meet client needs
  • Valid Tennessee Driver’s License, vehicle, and automobile liability insurance to facilitate local travel required for client/agency related business.

Additional Information


Competitive Benefits Include: Medical, Dental, Vision, Life Insurance, 403b, generous paid time off policy (starting at over 5 weeks per year, increasing over time with length of service); 12 paid holidays and more.

Nashville CARES is an equal opportunity employer committed to providing an inclusive and welcoming environment for all members of our staff, volunteers and clients. We respect equality and inclusivity for all people and will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran status, sexual orientation or gender identity. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are

The above information has been designed to indicate the general nature and level of work performed by an employee in this position. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job.

How to Apply

Employment Program Manager – Nashville, TN 37204 –


  • Date Posted: July 12, 2022
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Health (Physical, Mental)
  • Salary Range: $41,000-$45,000